Assistant Service Manager - North Bay Chrysler

The 401 Group of Companies; North Bay; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in automotive services is seeking an Assistant Service Manager to oversee operations in North Bay. This role involves managing a team, enhancing customer service, and ensuring compliance with regulations. Ideal candidates will have a GED and experience in the automotive industry. Join a dynamic and rewarding work environment with growth opportunities!

Benefits

Health & wellness benefit enrollment opportunities

Employee referral bonus opportunities

Employee pricing on parts and services

On-site Parking

Qualifications

• Minimum years of experience in the automotive service industry required.
• Minimum years of management experience in the automotive industry preferred.
• Clean Driver's Abstract is necessary.

Responsibilities

• Manage day-to-day operations of the Automotive Service department.
• Recruit and train an Auto Service team to meet targets.
• Ensure compliance with Health and Safety regulations.

Skills

Communication

Interpersonal skills

Time management

Leadership

Attention to detail

Education

Grade Diploma or GED

Job description

At the Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily.

Location : Trout Lake Rd, North Bay ON (Chrysler)

Wage : $, + per year

The Assistant Service Manager is responsible for the day-to-day operations of our Automotive Service department. They hire, train, and motivate employees to meet and exceed business and customer expectations.

What You Will Be Doing :

• Providing exceptional customer service experience
• Developing and maintaining a culture that values excellent customer service through effective training, supervision, coaching, and talent management
• Reviewing and implementing Service Centre policies and procedures to improve customer experience through high-quality service and rapport building
• Developing and implementing long-term strategies and action plans to attract and retain customers
• Coaching team members to provide excellent customer service
• Recruiting, developing, motivating, recognizing, and holding accountable an Auto Service team to meet sales and profitability targets
• Improving sales and profitability for the Service Centre
• Resolving customer and employee complaints and concerns effectively
• Ensuring compliance with Health and Safety and other workplace regulations and policies
• Monitoring the operating budget by tracking sales and expenses
• Promoting service safety and security procedures
• Performing other duties as required by management

What You Bring to the Table :

• Grade Diploma or GED
• Minimum years of experience in the automotive service industry
• Minimum years of management experience in the automotive industry
• Excellent communication, interpersonal, and time management skills
• Ability to adapt to a changing environment and meet deadlines
• Strong computer and leadership skills
• Clean Driver's Abstract
• Automotive Technician’s License is an asset
• Good communication skills and attention to detail
• Ability to multi-task and work under pressure
• Willingness to be flexible with work schedule

Why Work for Us?

• The Group of Companies is privately owned and % Canadian
• State-of-the-art facilities including a "google-like" call centre and a sq ft. centralized service "Hub"
• A high-energy, fast-paced, and fun work environment with various initiatives and rewards
• Individual and team-oriented coaching, mentoring, and training
• Opportunities for career path planning, growth, and advancement from within
• Health & wellness benefit enrollment opportunities
• Employee referral bonus opportunities
• Employee pricing on parts, service, and at the Blackshop Restaurant and Wine Bar
• On-site Parking

The Group of Companies is proud to be recognized as one of Canada's fastest-growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport, and marine products and services. Our headquarters is located in Cambridge, Ontario. Our brands include Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, Auto Financing, CampMart, and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the Group of Companies are endless!

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier-free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR.

We thank all candidates in advance for their interest. Only those selected for an interview will be contacted. Due to high application volume, we cannot confirm receipt of individual applications or resumes.