Assistant Service Manager - North Bay Chrysler

The 401 Group of Companies; North Bay; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian automotive services provider located in North Bay is seeking an Assistant Service Manager. The role involves managing day-to-day operations, ensuring exceptional customer service, and leading the Auto Service team. Candidates should have experience in the automotive service industry, strong leadership skills, and a valid Ontario G Driver's License. The company offers a dynamic work environment with opportunities for growth and development.

Benefits

Health & wellness benefits

Employee referral bonuses

Employee discounts

Career growth opportunities

On-site parking

Training opportunities

Qualifications

• Experience in the automotive service industry.
• Management experience in the automotive industry.
• Valid Ontario G Driver's License.
• Clean Driver's Abstract.
• Automotive Technician’s License is an asset.

Responsibilities

• Manage day-to-day operations of the Automotive Service department.
• Hire, train, and motivate employees.
• Ensure compliance with Health and Safety regulations.
• Develop customer service strategies.
• Resolve customer and employee complaints.

Skills

Excellent communication skills

Interpersonal skills

Time management skills

Leadership skills

Attention to detail

Ability to multitask

Education

Grade Diploma or GED

Job description

At the Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily.

Location : Trout Lake Rd, North Bay ON (Chrysler)

Wage : $, + per year

The Assistant Service Manager is responsible for the day-to-day operations of our Automotive Service department. They hire, train, and motivate employees to meet and exceed business and customer expectations.

What You Will Be Doing :

• Providing exceptional customer service experience
• Developing and maintaining a culture that values excellent customer service through training, supervision, coaching, and talent management
• Reviewing and implementing Service Centre policies to improve customer experience and rapport
• Developing strategies to attract and retain customers
• Coaching team members on customer service excellence
• Recruiting, developing, motivating, recognizing, and holding accountable the Auto Service team to meet sales and profitability targets
• Enhancing sales and profitability of the Service Centre
• Resolving customer and employee complaints effectively
• Ensuring compliance with Health and Safety and workplace regulations
• Monitoring operating budgets by tracking sales and expenses
• Promoting safety and security procedures
• Performing other duties as assigned by management

What You Bring to the Table :

• Grade Diploma or GED
• Experience in the automotive service industry
• Management experience in the automotive industry
• Excellent communication, interpersonal, and time management skills
• Ability to adapt to change and meet deadlines
• Strong computer and leadership skills
• Valid Ontario G Driver's License
• Clean Driver's Abstract
• Automotive Technician’s License is an asset
• Attention to detail and good communication skills
• Ability to multitask and work under pressure
• Flexibility with work schedule

So why work for us?

• Privately owned and 100% Canadian
• State-of-the-art facilities including a call centre and centralized service hub
• High-energy, fast-paced, and fun work environment with rewards
• Coaching, mentoring, and training opportunities
• Career growth and advancement opportunities
• Health & wellness benefits
• Employee referral bonuses
• Employee discounts on parts, service, and at the Blackshop Restaurant and Wine Bar
• Exclusive access to a corporate swag site
• Perkopolis membership
• On-site parking

The Group of Companies is recognized as one of Canada's fastest-growing Elite Business Management Groups, offering a full line of automotive, recreational vehicle, powersport, and marine products and services. Our headquarters is in Cambridge, Ontario, with brands including Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, Auto Financing, CampMart, and Grand River Boats.

If you have a growth mindset, we'd love to see your resume and have a conversation. Opportunities at the Group of Companies are endless!

Accommodations are available during all recruitment stages in accordance with the Human Rights Code. We are committed to accessibility and will provide accommodations for individuals with disabilities during the recruitment process. Please contact HR if needed.

We thank all candidates for their interest; only those selected for an interview will be contacted. Due to application volume, we cannot confirm receipt of individual resumes.