Assistant Service Manager — Flexible Hours & Growth

Independent Grocers Alliance; Lac-Brome; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Teamwork

Flexible schedule

Opportunities for advancement

Job summary

Independent Grocers Alliance in Knowlton, Quebec is seeking an Assistant Service Manager to lead with enthusiasm and a customer‑first mindset. This 40‑hour/week, day-shift role offers opportunities to strengthen leadership, coaching, and teamwork within a dynamic retail environment.

You will provide feedback for staff development, uphold our brand standards, collaborate with production and customer service clerks, and ensure exceptional customer service at all times.

Qualifications

• High school diploma or equivalent and 2 years of retail or customer service experience.
• Willingness to lead and develop team.

Responsibilities

• provide team members with the necessary feedback for their professional development and the achievement of established goals;
• respect the standards and the image of the banner;
• collaborate with production and customer service clerks;
• ensure the implementation of exceptional customer service

Skills

Leadership

Customer service

Team coaching

Education

High School Diploma

Job description

Independent Grocers Alliance in Knowlton, Quebec is seeking an Assistant Service Manager to lead with enthusiasm and a customer‑first mindset. This 40‑hour/week, day-shift role offers opportunities to strengthen leadership, coaching, and teamwork within a dynamic retail environment.

You will provide feedback for staff development, uphold our brand standards, collaborate with production and customer service clerks, and ensure exceptional customer service at all times.