Assistant Service Manager — Flexible Hours & Growth

Independent Grocers Alliance; Canada; Hybrid; CAD 35,000 - 55,000; Full time

Benefits offered by this job

Teamwork

Flexible schedule

Career advancement opportunities

Job summary

Independent Grocers Alliance is seeking an assistant manager in Canada. The role focuses on leading store teams, maintaining brand standards, and delivering strong customer service. Availability includes day and evening shifts with a 40-hour week.

You should have a high school diploma or equivalent and about 2 years in retail or customer service. The day-to-day includes coaching staff, upholding the banner image, collaborating with clerks, and driving exceptional shopper experiences.

Qualifications

• Must have high school diploma or equivalent and 2 years of retail or customer service experience.
• Demonstrates leadership and sense of responsibility to drive team performance.

Responsibilities

• Provide team members with the necessary feedback for their professional development and the achievement of established goals.
• Respect the standards and the image of the banner.
• Collaborate with production and customer service clerks.
• Ensure the implementation of exceptional customer service.

Skills

Team leadership

Customer service

Communication

Education

High school diploma or equivalent

Job description

Independent Grocers Alliance is seeking an assistant manager in Canada. The role focuses on leading store teams, maintaining brand standards, and delivering strong customer service. Availability includes day and evening shifts with a 40-hour week.

You should have a high school diploma or equivalent and about 2 years in retail or customer service. The day-to-day includes coaching staff, upholding the banner image, collaborating with clerks, and driving exceptional shopper experiences.