Assistant Service Manager (Dams Ford Lincoln)

Go Auto; Surrey; On-site; CAD 55,000 - 75,000; Full time

Job summary

Go Auto is seeking an enthusiastic Assistant Service Manager to lead their service department, ensuring excellent customer service and team performance. This role includes responsibilities of team leadership, customer satisfaction, service operations management, and staff training, all within a vibrant and supportive work environment.

Benefits

Employee Investment Program

Three Weeks Vacation after First Year

Health and Dental Benefits

Promote-from-Within Culture

Positive Team Environment

Opportunities for Career Growth

Community Involvement Initiatives

Qualifications

• Proven experience in a managerial role within the automotive industry.
• Strong communication and leadership abilities.
• Ability to foster team development and maintain high service standards.

Responsibilities

• Lead and motivate a team of service advisors and technicians.
• Ensure customer satisfaction through quality service.
• Manage service department operations for efficiency and productivity.
• Conduct ongoing training and mentoring for team members.

Skills

Team Leadership

Customer Satisfaction

Service Operations

Training and Development

Job description

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Job Description

Are you passionate about cars, customer service, and leading a team to success? If so, we have the perfect opportunity for you! We are seeking an exceptional Assistant Service Manager to join our team and make a positive impact on our customers' experiences. At Go Auto, we believe in creating a dynamic and uplifting work environment, where enthusiasm and excellence thrive. So, rev up your career and buckle up for an exhilarating ride!

Job Description

Are you passionate about cars, customer service, and leading a team to success? If so, we have the perfect opportunity for you! We are seeking an exceptional Assistant Service Manager to join our team and make a positive impact on our customers' experiences. At Go Auto, we believe in creating a dynamic and uplifting work environment, where enthusiasm and excellence thrive. So, rev up your career and buckle up for an exhilarating ride!

Responsibilities

• Team Leadership: As the Assistant Service Manager, you will be the driving force behind our exceptional service department. Inspire and motivate a team of talented service advisors, technicians, and support staff to deliver top-notch service to our valued customers. Lead by example, fostering a culture of professionalism, teamwork, and continuous improvement.
• Customer Satisfaction: Our customers are at the heart of everything we do. Your mission will be to ensure their satisfaction by providing outstanding service and building strong, long-lasting relationships. With your exceptional communication skills and genuine desire to exceed expectations, you'll be the go-to person for resolving any customer concerns and turning them into raving fans.
• Service Operations : Take charge of service department operations, optimizing efficiency, productivity, and profitability. Coordinate and prioritize service appointments, ensure accurate work estimates, and manage the workflow to ensure timely completion of repairs and maintenance. With your eagle eye for detail, maintain high standards of quality control, ensuring every vehicle leaves our dealership in pristine condition.
• Training and Development : Nurture the growth and development of your team members through ongoing training and mentorship. Foster a learning culture that promotes individual success and encourages personal and professional advancement. Help team members stay up-to-date with the latest automotive technology and industry trends, keeping our dealership at the cutting edge.
• Relationship Building: Strengthen relationships with vendors and suppliers to ensure seamless operations and access to the best parts and services. Collaborate with other departments within the dealership to drive overall success, promoting a spirit of unity and cooperation.
• Core Values: A beacon of trustworthiness and a happy-to-help attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.
  
  

Why Join Us?

• Learn and Grow - We're committed to your growth and development. We will ensure you receive all of the training you need as well as access to our library of courses in the Go Auto U.
• Employee Investment Program - Money back? Yes, please! Brace yourself for this irresistible offer. Our program guarantees a 10% return every year, up to a whopping 16%, based on Go Auto's profits.
• Vacation Vibes - We understand the importance of work-life balance. Picture yourself sipping margaritas on a sandy beach. After your first year, enjoy THREE WEEKS OF VACATION! Reach five years, and you'll have four weeks. Hit ten years, and you'll be soaking up FIVE weeks of vacation time!
• Health and Dental - Your well-being matters to us. Experience comprehensive benefits, including healthcare, dental coverage, and a health spending account. We want to see your biggest, brightest smile!
• Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path. (FUN FACT: Our President started his career at Go Auto in Parts!)
• Positive Team Environment - Join a vibrant team of like-minded individuals who share your passion and drive. We foster a positive and collaborative work environment where everyone supports and uplifts each other. Together, we celebrate victories, overcome challenges, and create lasting friendships.
• Giving Back Feels Great - We're all about making a positive impact. Every year, we donate to worthy causes like the Kids with Cancer Society and Go Auto Fuels the Schools.
• Find Your Life-Changing Career - We don't just offer jobs; we build lifelong careers. During your interview, ask us about our inspiring success stories of career growth within Go Auto.
  
  

Don't settle for just a job—join us at Go Auto and build a career you'll love. Shift into gear and apply today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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