Assistant Sales Manager (AutoPlanet Durham)

Performance Cars Ltd.; Clarington; On-site; CAD 75,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee Assistance Plan

Vehicle discounts

Retail discounts

Career development

Employee events

Job summary

Performance Auto Group in Ontario is seeking a Sales Manager to plan, forecast, and lead the sales team across multiple locations. You will drive revenue, oversee monthly meetings, and ensure high customer satisfaction.

This full-time role requires OMVIC certification, a business degree, CRM experience, and a valid Ontario driver's license; you will mentor staff and uphold regulatory standards.

Qualifications

• Post Secondary Degree/Diploma in Business Administration.
• Experience in the retail sales of motor vehicles.
• A minimum of 3 years sales management experience.
• OMVIC Certification is required.
• Dealer CRM system experience required.
• Must have a valid Ontario Driver's License and good driving record.
• Ability to support the organization’s goals and objectives.
• Excellent interpersonal and team building skills.
• Demonstrate effective verbal, listening, and written communication skills.
• Attention to detail and ability to maintain a high level of accuracy.
• Exceptional customer service orientation.
• Excellent time management skills, ability to multitask and work well under pressure.
• Ability to manage stress and work with tight deadlines.
• Highly self motivated and directed.
• Self-motivated and ability to work with minimum supervision.
• Must be willing to be flexible with work schedules.

Responsibilities

• Assist the Sales Managers and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them.
• Assist with conducting monthly meetings with department employees to discuss activities and problems of mutual interest.
• Reach sales goals on strict timeline requirements.
• Assist with training and support sales staff to reach target sales goals.
• Grow revenue and profitability in sales territory.
• Represent The Employer in a favorable light to all accounts, press and industry representatives at all times.
• Monitor the performance of all Sales Department staff.
• Regularly evaluate employee performance and provide periodic feedback alongside the Sales Managers and General Manager.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Ensure that all customers are greeted promptly and given fair estimates on time required for delivery of new vehicles.
• Handle all customer complaints on a timely basis.
• Spot-check quotes and sales staff to assure quality and timely delivery of key messages.
• Communicate effectively with department managers and all employees
• Keep abreast of new equipment, features and tools available and recommend purchases.
• Ensure that the company floor, sales offices and outside lot area are kept clean.
• Account for all documents; ensure that none are missing.
• Work in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).
• Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, the Employment Standards Act (ESA), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA).
• Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act (OHSA), waste disposal regulations, etc.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

Skills

Interpersonal skills

Team building

Communication skills

Time management

Attention to detail

Stress management

Education

Post Secondary Degree/Diploma in Business Administration

OMVIC Certification

Tools

Dealer CRM system

Job description

Drive for Excellence

Since 2015, AutoPlanet Durham has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

• Assist the Sales Managers and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them.
• Assist with conducting monthly meetings with department employees to discuss activities and problems of mutual interest.
• Reach sales goals on strict timeline requirements.
• Assist with training and support sales staff to reach target sales goals.
• Grow revenue and profitability in sales territory.
• Represent The Employer in a favorable light to all accounts, press and industry representatives at all times.
• Monitor the performance of all Sales Department staff.
• Regularly evaluate employee performance and provide periodic feedback alongside the Sales Managers and General Manager.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Ensure that all customers are greeted promptly and given fair estimates on time required for delivery of new vehicles.
• Handle all customer complaints on a timely basis.
• Spot-check quotes and sales staff to assure quality and timely delivery of key messages.
• Communicate effectively with department managers and all employees
• Keep abreast of new equipment, features and tools available and recommend purchases.
• Ensure that the company floor, sales offices and outside lot area are kept clean.
• Account for all documents; ensure that none are missing.
• Work in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).
• Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, the Employment Standards Act (ESA), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA).
• Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act (OHSA), waste disposal regulations, etc.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

Here’s What You Need To Succeed

• Post Secondary Degree/Diploma in Business Administration.
• Experience in the retail sales of motor vehicles.
• A minimum of 3 years sales management experience.
• OMVIC Certification is required.
• Dealer CRM system experience required.
• Must have a valid Ontario Driver's License and good driving record.
• Ability to support the organization’s goals and objectives.
• Excellent interpersonal and team building skills.
• Demonstrate effective verbal, listening, and written communication skills.
• Attention to detail and ability to maintain a high level of accuracy.
• Exceptional customer service orientation.
• Excellent time management skills, ability to multitask and work well under pressure.
• Ability to manage stress and work with tight deadlines.
• Highly self motivated and directed.
• Self-motivated and ability to work with minimum supervision.
• Must be willing to be flexible with work schedules.

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career development program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual compensation): $75,000 - $125,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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