Assistant Retail Sales Manager/Key Holder

Boutiques Europa, PRFKT, Vault - Montreal; Montreal; On-site; CAD 35,000; Full time

Job summary

A leading luxury retailer in Old Montreal seeks a Full-Time Assistant Retail Sales Manager for its women's boutique, PRFKT. This on-site position requires exceptional customer service skills, experience in high-end retail, and the ability to engage with clients in both English and French. The role includes managing daily operations, overseeing inventory, and enhancing the customer shopping experience.

Benefits

Dynamic work environment in historic Old Montreal

Opportunity to work with premium European fashion brands

Staff discounts and performance-based incentives

Qualifications

• 2–3 years of experience in luxury or high-end fashion retail.
• Fluency in both French and English required.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Support daily operations and act as manager in their absence.
• Maintain inventory levels and manage cash reconciliation.
• Provide elevated customer service and cultivate client relationships.

Skills

Communication

Customer Service

Leadership

Clienteling

Job description

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Direct message the job poster from Boutiques Europa, PRFKT, Vault - Montreal

Co-owner of Europa Group, a leading luxury retailer

Europa Group offers a personalized shopping experience with the latest European brands in our three boutiques located in Old Montreal. From menswear essentials at Boutique Europa to luxury women's brands at Boutique PRFKT and sleek Italian menswear at VAULT, our stores are a part of Montreal's history since 1993.

This role is specifically for our women’s boutique, PRFKT.

Role Description

We are seeking a Full-Time Assistant Retail Sales Manager / Key Holder to join our team at PRFKT in Old Montreal. This on-site role involves supporting the daily operations of the boutique, styling customers, ensuring exceptional client service, and maintaining the highest standards in product presentation.

Responsibilities include:

• Supporting the Boutique Manager in daily operations and acting as manager in their absence
• Providing elevated customer service to all clients and cultivating client relationships
• Leading by example on the sales floor, achieving and exceeding sales goals
• Managing inventory levels and receiving merchandise
• Opening and closing the boutique, handling cash reconciliation and key holder duties
• Assisting with in-store visual merchandising and floor set execution
• Ensuring a seamless and enjoyable shopping experience in alignment with brand standard

Qualifications

• Minimum 2–3 years of experience in luxury or high-end fashion retail (commission-based experience preferred)
• Strong communication skills and an ability to connect with clients
• A customer-first mindset with a passion for delivering exceptional service
• Experience in clienteling and enhancing the overall customer experience
• Leadership skills and the ability to motivate a team in a fast-paced environment
• Fluency in both French and English is required
• Familiarity with luxury or designer fashion brands is an asset
• Flexible availability including evenings, weekends, and holidays

What We Offer

• A dynamic and stylish work environment in historic Old Montreal
• The opportunity to work with premium European fashion brands
• Staff discounts and performance-based incentives

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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Montreal, Quebec, Canada
CA$34,054.00
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