Assistant Retail Manager- Franchise

Chatters; Dartmouth; On-site; CAD 40,000 - 52,000; Full time

Job summary

Chatters is seeking an Assistant Retail Manager for their Mic Mac Mall Retail Salon. The role emphasizes customer engagement, mentoring the sales team, and maintaining the salon's standards. Ideal candidates are enthusiastic about beauty, have retail leadership experience, and are committed to delivering exceptional customer service.

Benefits

Discounted products and salon services

Medical and dental coverage

Employer RRSP contributions

Opportunities for learning and growth

Qualifications

• At least 1 year of experience in retail leadership.
• Ability to build rapport with guests and team.
• Proficient with computers.

Responsibilities

• Mentor and support the sales team to meet targets.
• Ensure customers leave satisfied with product recommendations.
• Maintain a clean, well-stocked salon.

Skills

Communication

Sales Motivation

Customer Service

Coaching

Problem Solving

Job description

Do you love interacting with people and take pride in helping them leave with a big smile? Are you excited about assisting customers in finding the perfect product that boosts their confidence? Are you a driven, inspirational mentor striving for success?

Do you have a natural ability to engage and connect with others?

We want to hear from you!

Chatters is seeking an Assistant Retail Manager to join our growing team at our Mic Mac Mall Retail Salon.

A little about the role:

• Product Expert: Passionate about beauty products, capable of presenting and promoting them effectively to customers.
• Success: Ensuring customers leave satisfied with your recommendations.
• Relationships: Excellent communication skills with a friendly, positive attitude.
• Challenge: Enjoys tackling tough sales and challenges.
• Targets: Motivated by sales targets and achieving goals.
• Network: Known for outstanding customer service and generating referrals.
• Have fun: Committed to delivering 5-star customer service and creating a welcoming environment for guests and team members.
• Share your passion: Use your experience and love for beauty to coach and train the sales team to meet store sales targets.
• Organize and support: Maintain a clean, well-stocked, and merchandised salon according to Chatters’ standards.

A little more about you:

• Enthusiastic about all things beauty!
• At least 1 year of experience in retail leadership.
• Experience in customer service, sales, or retail industry.
• Ability to build rapport with guests and team, understanding that "Experience is Everything".
• Positive, outgoing, upbeat, and driven to succeed.
• Capable of providing exceptional guest experiences consistently.
• Enjoy coaching and motivating teams.
• Proficient with computers.
• Confident, flexible, self-motivated, with excellent communication skills.
• Strong time management and problem-solving skills; reliable and responsible.

A little about what we offer:

At Chatters, employees enjoy benefits such as:

• Discounted products and salon services
• Medical and dental coverage
• Employer RRSP contributions
• Opportunities for learning and growth

Interested in learning more? Visit us at

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