Assistant Retail Manager

Chatters; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

Chatters is looking for an Assistant Retail Manager in Nanaimo, BC. A successful candidate will be passionate about beauty, have strong sales skills, and a commitment to providing exceptional customer service. This role involves mentoring the team, engaging customers, and meeting sales targets. Competitive benefits and opportunities for growth within the company are provided.

Benefits

Discounted products and salon services

Medical and dental benefits

Employer RRSP contributions

Opportunities for learning and growth

Qualifications

• At least 1 year of experience in a retail leadership role.
• Experience in customer service, sales, or the retail industry.
• Proficient with computers.

Responsibilities

• Ensure customers leave satisfied with purchases.
• Tackle tough sales and exceed targets.
• Train and coach team to meet sales goals.

Skills

Communication

Sales

Customer Service

Coaching

Time Management

Problem Solving

Job description

Do you love interacting with people and take pride in helping them leave with a big smile? Are you excited to assist customers in finding the perfect product that makes them feel great about themselves? Are you a driven, inspirational mentor striving for success?

Do you have a natural ability to engage and connect with others?

We want to hear from you!

Chatters is seeking an Assistant Retail Manager to join our growing team at our Chatters Woodgrove Centre location in Nanaimo, BC.

A little about the role:

• Product Expert: You have an innate ability to promote beauty products passionately and effectively.
• Success: Your goal is to ensure customers leave satisfied with your recommendations.
• Relationships: You possess excellent communication skills and a positive, outgoing attitude that draws people in.
• Challenge: You enjoy tackling tough sales and challenges head-on.
• Targets: You thrive on meeting and exceeding sales targets.
• Network: Known for exceptional customer service, you attract referrals effortlessly.
• Have fun: Delivering 5-star customer service and creating a welcoming environment is your passion.
• Share your passion: Use your experience and love for beauty to coach and train your team to meet sales goals.
• Organize and support: Maintain a clean, well-stocked, and merchandised store according to Chatters’ standards.

A little more about you:

• Enthusiastic about all things beauty.
• At least 1 year of experience in a retail leadership role.
• Experience in customer service, sales, or retail industry.
• Ability to build rapport with guests and team, understanding that “Experience is Everything.”
• Positive, outgoing, and driven to succeed.
• Committed to providing exceptional guest experiences and fostering customer loyalty.
• Passionate about coaching and motivating teams.
• Proficient with computers.
• Confident, flexible, self-motivated, and excellent in communication.
• Strong time management skills—efficient and reliable.
• Problem-solving skills and a high sense of responsibility.

What we offer:

• Discounted products and salon services.
• Medical and dental benefits.
• Employer RRSP contributions.
• Opportunities for learning and growth.

Interested in learning more? Visit us at our website.