Assistant Retail Manager

Chatters Limited Partnership; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Retail Manager to join their vibrant team in Hamilton. This role is perfect for someone passionate about beauty and customer service, who thrives on building relationships and achieving sales targets. You will be responsible for delivering exceptional guest experiences, coaching your team, and maintaining a welcoming environment. With a focus on growth and development, this position offers a fantastic opportunity to make a significant impact in a dynamic retail setting. If you're ready to inspire others and drive success, this is the role for you!

Benefits

Discounted products and salon services

Medical and dental benefits

Employer RRSP contributions

Opportunities for learning and growth

Qualifications

• At least 1 year of experience in a retail leadership role.
• Strong customer service and sales experience required.

Responsibilities

• Promote beauty products and ensure customer satisfaction.
• Coach and train the sales team to achieve targets.

Skills

Customer Service Skills

Sales Skills

Communication Skills

Coaching and Mentoring

Problem Solving

Time Management

Retail Leadership

Education

Experience in Retail Leadership

Experience in Customer Service or Sales

Tools

Computer Skills

Job description

Do you love interacting with people and take pride knowing you helped them leave with a big smile? Are you excited at the thought of helping a customer pick out that perfect product that makes them feel great about themselves? Are you a driven, inspirational mentor that strives for success?

Do you have a natural ability to engage and make a connection with others?

We want to hear from you!

Chatters is looking for an Assistant Retail Manager that is ready to be our next success story and join our growing team based out of our Chatters Limeridge Mall location in Hamilton, Ontario.

A little about the role:

• Product Expert: You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related.
• Success: Success to you is having the customer leave happy with your recommendations.
• Relationships: You have top notch communication skills and people are naturally drawn to your outgoing and positive attitude.
• Challenge: You’re up to the challenge and enjoy the thought of a tough sell.
• Targets: The numbers excite you, your sales targets don’t stand a chance!
• Network: You are known for your customer service skills and referrals always come your way.
• Have fun: You enjoy delivering our 5-star customer service and provide a welcomed environment for guests and beauty consultants.
• Share your passion: With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets.
• Organize and support: Make sure the salon is kept sparkling clean, well-stocked and merchandised according to Chatters’ standards.

A little more about you:

• Enthusiastic about all things beauty!
• At least 1 year of experience in a retail leadership role.
• You have experience in the customer service, sales or retail industry.
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything”.
• You are positive, outgoing, upbeat and driven to succeed.
• You can provide that exceptional guest experience, at every interaction and make that connection to keep them coming back.
• You love to coach and motivate your team to achieve success.
• You know your way around a computer.
• In a nutshell, you are confident, flexible, self-motivated to exceed expectations and have mad communication skills!
• Superior time management skills – you get things done on time, every time (and on budget!).
• A knack for problem solving. You’re highly responsible and 100% reliable.

A little about what we offer: At Chatters we recognize our employees deserve great benefits, such as:

• Discounted products and salon services.
• Medical and dental.
• Employer RRSP contributions.
• Plus, lots of opportunities to learn and grow!

Chatters prioritizes diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Want to get to know us a little better? Come check us out at https://www.chatters.ca