Assistant Retail Manager

Chatters Salons; Fort McMurray; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Retail Manager, where your passion for beauty and exceptional customer service will shine. In this dynamic role, you'll lead a team, coach them to success, and create a welcoming environment for guests. Your ability to build relationships and meet sales targets will be key as you promote beauty products and enhance customer experiences. With opportunities for growth and development, this position is perfect for those who thrive in a vibrant retail atmosphere. Embrace the challenge and make a difference in the lives of customers every day!

Benefits

Discounted products and salon services

Medical and dental benefits

Employer RRSP contributions

Opportunities to learn and grow

Qualifications

• At least 1 year of experience in a retail leadership role.
• Strong background in customer service and sales.

Responsibilities

• Coach and train the sales team to meet store sales targets.
• Ensure the salon is clean, well-stocked, and merchandised.

Skills

Customer Service

Sales

Leadership

Communication

Problem Solving

Time Management

Education

High School Diploma

Retail Management Experience

Tools

Point of Sale (POS) Systems

Computer Proficiency

Job description

Do you love interacting with people and take pride in helping them leave with a big smile? Are you excited about assisting customers in finding the perfect product that makes them feel great about themselves? Are you a driven, inspirational mentor striving for success?

Do you have a natural ability to engage and connect with others?

We want to hear from you!

Chatters is looking for an Assistant Retail Manager to join our growing team at our Chatters Clearwater Landing location in Fort McMurray, Alberta.

A little about the role:

• Product Expert. You have an inherent ability to present and promote beauty products because of your passion for all things beauty-related.
• Success. Success means leaving customers happy with your recommendations.
• Relationships. You possess top-notch communication skills and a positive, outgoing attitude that naturally draws people in.
• Challenge. You enjoy the challenge of a tough sell.
• Targets. You are motivated by sales targets and eager to achieve them.
• Network. Your excellent customer service skills and referrals are well-known.
• Have fun! You enjoy delivering 5-star customer service and creating a welcoming environment for guests and beauty consultants.
• Share your passion. Using your experience and love for beauty, you will coach and train the sales team to meet store sales targets.
• Organize and support. Ensure the salon is clean, well-stocked, and merchandised according to Chatters’ standards.

A little more about you:

• Enthusiastic about all things beauty!
• At least 1 year of experience in a retail leadership role.
• Experience in customer service, sales, or retail industry.
• You can build rapport with guests and your team, embracing the philosophy that “Experience is Everything”.
• You are positive, outgoing, upbeat, and driven to succeed.
• You provide exceptional guest experiences at every interaction to foster loyalty.
• You love coaching and motivating your team.
• You are proficient with computers.
• Confident, flexible, self-motivated, with excellent communication skills.
• Excellent time management skills—able to complete tasks on time and within budget.
• A problem-solver who is responsible and reliable.

What we offer:

• Discounted products and salon services
• Medical and dental benefits
• Employer RRSP contributions
• Opportunities to learn and grow

At Chatters, we prioritize diversity, equity, and inclusion to foster a better workplace and shopping environment. We are committed to accessible environments and encourage candidates to request accommodations at any stage of the application process.

Want to learn more about us? Visit https://www.chatters.ca