Assistant Retail Manager

Healthy Planet; Cambridge; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading wellness retailer as an Assistant Manager in Cambridge. You will support the Store Manager in daily operations, ensuring excellent customer service and efficient inventory management. The role requires strong leadership, communication, and organizational skills, with a focus on fostering a positive work environment. If you have a passion for retail and thrive in a team-oriented culture, this is the opportunity for you!

Benefits

Medical Benefits

Flex Spending Account

Career Focused Continuing Education

Internal Opportunities for Growth

Qualifications

• 5-7 years’ experience in retail store management and with food & grocery.
• Experience managing multiple store locations.

Responsibilities

• Assist the Store Manager in ensuring optimal store operations.
• Monitor and manage inventory using a 'Just in Time' system.
• Handle customer complaints and resolve conflicts.

Skills

Customer Service

Leadership

Time Management

Conflict Resolution

Communication

Education

Degree/Diploma in Business Management

Job description

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We’re looking for an Assistant Manager to join our Healthy Planet family! The selected candidate will be able to wear multiple hats throughout the day and go above and beyond to ensure that the store is running smoothly. In addition to the general job duties, a store manager is required to be customer-service oriented, tech-savvy, calm under stressful circumstances, and most importantly, always willing to step up to the challenge to make Healthy Planet thrive and excel.

Responsibilities

• Assist the Store Manager in ensuring that the store is operating optimally
• Monitor and manage inventory - ordering, receiving and distributing via ‘Just in Time’ system
• Build strong relationships with customers and vendors to ensure all requirements are met
• Handle customer complaints as they arise and resolve conflict
• Ensure store is maintained and consistently upheld to established standards
• Engage in marketing and sales promotions
• Assist Store manager with employee recruitment, training and development
• Provide direction, guidance and instruction to all store associates as required
• Create weekly staff schedules that adequately meet business needs
• Create and analyze retail data via reports
• Prepare bank deposits; may be required to conduct the bank deposit.
• Provide backup assistance to cashiers, handling cash, making change, conducting debit/credit payments, etc.
• Attend regular coaching / evaluations with the Store Manager to ensure the training program remains on track.
• Other duties as assigned.

Requirements

• Fluent in English, both written and verbal
• Degree/Diploma in Business Management or a related field required
• 5-7 years’ experience in retail store management and with food & grocery
• 5 years’ experience managing multiple store locations
• Valid Driver’s License
• Strong interpersonal communication, leadership and decision making skills
• Excellent time management and organization skills
• Ability to create and implement strong training programs in accordance to store needs
• Solid negotiation, conflict resolution, and people management skills.
• Experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
• Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
• Excellent teamwork and team building skills.
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.

What We Offer

• Awesome work environment and company culture
• Medical Benefits and flex spending account for Full-time employees
• Career focused continuing education
• Internal opportunities for growth

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:

Learn More About Life at Healthy Planet

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Management

• Industries

  Retail, Wellness and Fitness Services, and Food and Beverage Services

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