Assistant Restaurant Manager - Lakeside Dining

Eldorado Resort; Kelowna; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to join their vibrant team at a beautiful lakeside property. This role involves overseeing dining operations, ensuring exceptional guest experiences, and fostering a positive work environment. With a focus on quality service and team collaboration, you'll play a crucial role in enhancing the dining experience. Enjoy competitive earning potential, employee discounts, and opportunities for growth within a supportive atmosphere. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you!

Benefits

Extended Health and Dental Benefits

Employee discounts on accommodations and dining

Focus on staff recognition and teambuilding

Room for growth and development

Qualifications

• 2+ years of supervisory experience in a fast-paced hospitality environment.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee daily operations of dining outlets and ensure quality service.
• Train and coach staff while maintaining high operational standards.

Skills

Hospitality Management

Communication Skills

Organization

Team Leadership

Customer Service

Education

Post-secondary diploma or degree in Business or Hospitality Management

WSET Intermediate Wine Certificate

Tools

Microsoft Office Suite

Squirrel POS

Job description

Ifyou're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you!Eldorado Resort is looking for an Assistant Restaurant Manager at Lakeside Dining!

Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned restaurants and hotels!

What will you be doing?

The Assistant Restaurant Manager assists with overseeing the operations of the dining outlets. They will provide daily supervision and direction of the food and beverage service staff, while interacting with guests to ensure a positive guest experience. The Assistant Restaurant Manager assists in the development, implementation, and maintenance of quality standards for the food and beverage staff. This position also completes other duties related to the daily operations of the dining outlets as assigned by the Restaurant Manager or Director of Food & Beverage.

Responsibilities include but are not limited to the following:

• Demonstrate a complete understanding of all company policies, procedures and standards as stated in the Food & Beverage Handbook
• Consistently offer professional, friendly and warm hospitality to all guests
• Provide speedy resolutions for any issues that arise during a guest’s dining experience
• Regularly monitor meal service to ensure standards are being properly executed
• Build and maintain effective relationships with guests, crew members and management
• Demonstrate high personal integrity, business ethics and take every opportunity to promote the hotel’s dining outlets
• Assist with the development and maintenance of policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
• Create a fun, safe and exciting working environment championing H&S initiatives
• Demonstrate hands-on management approach to lead our service team
• Ensure proper staffing levels are maintained to deliver quality service and within budgeted labor
• Coach and train employees as well as provide disciplinary action when required
• Ensure proper record keeping, inventory and cash handling procedures are followed
• Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas
• Hands on approach in leading the team with day to day operations

What are we looking for?

• Minimum requirement of 2 years supervisor experience in a high volume, fast paced hospitality environment- preferably in a food and beverage capacity
• Post-secondary diploma or degree in Business or Hospitality Management is an asset
• WSET Intermediate Wine Certificate or comparable not required but considered an asset
• Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
• Must possess superior verbal and written communication
• Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Squirrel POS, Word, Excel, PowerPoint and Outlook
• Guest focused, outgoing, positive, friendly attitude
• Able to work flexible hours in line with guest and business needs, including weekends and holidays as required
• Serving It Right Certificate
  

Perks

• Extended Health and Dental Benefits
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development
  
  Don't miss this exciting opportunity to join our Eldorado Resort family!