Assistant Restaurant Manager | Eureka 89

Journey Beyond

Southbank

On-site

CAD 65,000 - 94,000

Full time

14 days+

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Benefits offered by this job

Generous discounts on Journey Beyond旅行

Salary and positive work environment

Study Assistance Policy

Career progression opportunities

Employee Referral Policy

Parental Leave program

Purchased Leave policy

Private Health discounts

Employee Assistance Program

Discounts on Journey Beyond merch

Job summary

Journey Beyond is seeking an energetic Assistant Restaurant Manager to lead front-of-house teams, deliver premium dining and event experiences, and partner with the Operations Manager on day-to-day venue performance.

Join Australia's leading experiential tourism group, a large network with dynamic events across iconic brands. This full-time role includes a focus on staff development, service excellence, and a positive team culture.

Qualifications

Leadership experience in premium restaurant, dining or events.
Guest-centric team leadership and coaching experience.
Knowledge of hospitality operations, labour, stock, and compliance.

Responsibilities

Lead the floor during service, delivering exceptional guest experiences.
Coach and develop a high-performing front-of-house team.
Partner with Operations Manager to drive venue performance and efficiencies.
Collaborate with kitchen, events and sales to deliver seamless experiences.
Oversee day-to-day operations, ensuring service standards and venue presentation.

Skills

Leadership

Guest service

Team development

Communication

Adaptability

Roster availability

Education

RSA Certificate

First Aid & CPR

Safe Food Handling

Reservation systems training

Tools

Reservation systems

Venue management software

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About The Role

We're seeking an energetic, guest-focused Assistant Restaurant Manager to join our leadership team and help deliver exceptional events and dining experiences in a premium hospitality environment. Working closely with the Operations Manager, you'll play a key role in the day-to-day running of the venue, leading front-of-house teams, supporting operational excellence, and ensuring every guest experience is memorable.

This is a full-time, hands-on leadership opportunity for someone who thrives in a fast-paced environment and is passionate about developing people, driving performance, and creating a positive team culture.

Unfortunately, the business is not able to provide any sponsorships at this time.

What You'll Be Doing

Lead the floor during service, creating exceptional guest experiences and setting the standard for premium hospitality
Inspire, coach and develop a high-performing team, fostering a positive and engaging workplace culture
Partner with the Operations Manager to drive venue performance, operational excellence and efficiencies
Collaborate with kitchen, events and sales teams to deliver seamless and memorable dining and event experiences
Take ownership of day-to-day operations, ensuring impeccable service standards, compliance and venue presentation

About You

You are a passionate hospitality professional who leads from the front and enjoys creating exceptional experiences for both guests and team members. You bring strong operational knowledge, a collaborative leadership style and a genuine enthusiasm for premium food, beverage and events.

To be successful in this role, you'll have:

Previous management or leadership experience within a premium restaurant, dining or events environment
Demonstrated success leading and developing high-performing, guest-centric teams
Strong understanding of hospitality operations, including labour management, stock control and compliance
A current RSA Certificate
First Aid and CPR qualifications
Safe Food Handling certification (or willing to obtain one)
Experience using reservation and venue management systems
Excellent communication and relationship-building skills
A proactive, positive and solutions-focused approach
The ability to remain calm, adaptable and effective in a fast-paced environment
Availability to work a rotating roster across Monday to Sunday, including evenings, weekends and public holidays