Assistant Responsable d'Entretien Ménager

Sutton-Place-Hotels; Revelstoke; On-site; CAD 55,000 - 62,000; Full time

Benefits offered by this job

Season’s Pass to Revelstoke Mountain

Health, Dental, Vision benefits

RRSP matching after 6 months

Career growth opportunities

Job summary

Cabot Revelstoke Mountain Lodge is a luxury destination resort in Revelstoke seeking an Assistant Housekeeping Manager to oversee operations and uphold Cabot’s standards while supporting a high-performing team. Start date is September 15, 2026.

This full-time role offers a competitive CAD 55,000–62,000 salary, comprehensive benefits, and growth opportunities within Sutton-Place-Hotels. You will coordinate room turnover, inspections, inventory, safety training, and cross‑department collaboration

Qualifications

• Experience in luxury hotel housekeeping operations.
• Ability to supervise and develop staff.
• Knowledge of WHMIS, safety standards, and inventory controls.
• Flexible availability including evenings, weekends, and holidays.
• Strong organizational and communication skills.

Responsibilities

• Support maintenance of guest rooms and public areas to Cabot’s luxury standards.
• Respond promptly to guest requests and housekeeping concerns.
• Assist VIP room preparations and arrival readiness.
• Coordinate room turnover, inspections, and inventory management.
• Support scheduling, reporting, and cross‑department communication with Front Office and Maintenance.

Skills

Leadership

Guest service

Communication

Organization

Job description

Job Title: Assistant Housekeeping Manager

Start Date: September 15 th , 2026

Full Time – Salary

Salary Range: $55,000 - $62,000

Location: Cabot Revelstoke Mountain Lodge

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Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.

Cabot is a globally recognized leader in luxury golf, with a portfolio of award‑winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.

Position Summary:

The Assistant Housekeeping Manager supports the oversight of all housekeeping operations, ensuring the highest standards of cleanliness, presentation, and guest readiness across all rooms and public areas. This role assists in leading the housekeeping team, coordinating daily operations, and working closely with internal departments to ensure efficient room turnover and seamless service delivery. The Assistant Housekeeping Manager plays a key role in maintaining quality standards, supporting team development, and ensuring an exceptional guest experience through a clean, safe, and well‑maintained environment.

Key Responsibilities

Guest Experience & Service

• Support the maintenance of all guest rooms and public areas to ensure they meet Cabot’s luxury cleanliness and presentation standards
• Respond promptly and professionally to guest requests and housekeeping‑related concerns
• Assist with VIP room preparations, special requests, and arrival readiness to enhance the guest experience

Operations & Department Oversight

• Support daily housekeeping operations, including room assignments, inspections, and turnover efficiency
• Assist in ensuring all rooms, public areas, and back‑of‑house spaces are clean, organized, and guest‑ready
• Coordinate with Front Office to support timely room availability and accurate room status updates
• Help monitor housekeeping productivity and operational efficiency
• Assist with managing inventory levels for linens, amenities, and cleaning supplies to ensure availability and cost control
• Support the supervision, coaching, and development of housekeeping team members, including supervisors and attendants
• Assist with onboarding, training, and performance management to maintain service and cleanliness standards
• Reinforce workplace safety standards, policies, and procedures
• Foster a positive, collaborative, and accountable team environment

Administrative & Reporting

• Assist with scheduling, staffing coordination, and payroll support based on occupancy and operational needs
• Complete and maintain daily reports including room status, productivity, and maintenance issues
• Maintain accurate records, logs, and communication with leadership and other departments

Qualifications

• Previous experience in housekeeping operations within a hotel or resort environment, with an understanding of luxury cleanliness and presentation standards
• Experience supporting housekeeping functions including room inspections, turnover, and public area maintenance
• Knowledge of cleaning procedures, chemical use (WHMIS), and health and safety standards
• Experience with inventory management, linen programs, and housekeeping supply controls
• Demonstrated leadership or supervisory experience within a hospitality environment
• Ability to coordinate effectively with Front Office and Maintenance to support timely room readiness and issue resolution
• Strong organizational, communication, and problem‑solving skills
• Flexible availability, including evenings, weekends, and holidays

• Guest-focused mindset with a passion for creating memorable experiences
• Strong problem‑solving and decision‑making abilities in a fast‑paced environment
• Excellent communication and interpersonal skills
• High level of organization, attention to detail, and time management
• Ability to multitask and prioritize competing demands

• Complimentary Season’s Pass to Revelstoke Mountain Resort, providing access to world‑class skiing and year‑round mountain experiences
• Comprehensive Health, Dental, and Vision benefits following eligibility
• RRSP matching program after 6 months of employment
• Opportunities for career growth and advancement within a dynamic and expanding hospitality organization

Famille d’emplois Administration