Assistant Resident Manager Team

Realstar; Burnaby; On-site; CAD 45,000; Full time

Job summary

A leading property management firm is seeking an Assistant Resident Manager 2-Person Team for a property in Burnaby. This role includes cleaning common areas, minor maintenance, and providing exceptional customer service. Compensation includes a rent-free apartment suite and quarterly bonuses. Candidates should have strong customer service skills and the ability to perform general duties. This is a full-time, on-site position.

Benefits

Rent-free apartment suite

Employer paid benefits

Quarterly bonuses

Gym membership discount

Career development opportunities

Qualifications

• Strong customer service skills.
• Previous or similar property management experience is a plus.
• Must be able to lift up to 50lbs.

Responsibilities

• Cleaning common areas of the property.
• Minor maintenance repairs.
• Providing exceptional customer service.

Skills

Customer service skills

Property management experience

Professional appearance

Knowledge of cleaning materials

Ability to lift 50lbs

Basic computer skills

Communication skills

Job description

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Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca / www.realstargroup.com /

Realstar is currently seeking an Assistant Resident Manager 2-Person Team to join us at one of our properties in the GVA. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts.

What We Offer To Employees

• Base compensation range is $45,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Employer paid benefits
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

The Opportunity

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Assistant Resident Managers play an important role in the successful operation of a residential rental building under our management.

Key Responsibilities

Cleaning common areas of property (hallways, stairwells, amenities)

Minor maintenance repairs and troubleshooting

Preparing vacant apartment suites for new residents

Providing exceptional customer service to residents and potential residents

Assisting with leasing suites

Responding to on-call requests

Qualifications

Strong customer service skills

Previous or similar property management experience (an asset)

Display a professional / presentable appearance

Knowledge and understanding of the safe handling of cleaning materials (WHMIS)

Ability to perform general cleaning duties, and minor maintenance repairs

Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time

Basic computer and keyboarding skills

Good written and verbal communication skills

To apply for this position please send both resumes to [e-mail]

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

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