Assistant Resident Manager – Live Off Site

Hollyburn Properties; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A property management company in Toronto is seeking an Assistant Resident Manager to ensure exceptional customer service to residents and oversee building operations. Candidates should have at least 2 years of relevant experience, strong knowledge of the Residential Tenancy Act, and the ability to manage maintenance requirements. The role offers competitive wages and comprehensive benefits.

Benefits

Extended medical benefits

Employee assistance program

Educational assistance

Matching group RSP program

Qualifications

• Minimum of 2 years of related experience in Housekeeping or Building Management.
• Strong working knowledge of the Residential Tenancy Act.
• Must be physically able to lift, push, pull, carry up to 25-50 lbs.

Responsibilities

• Provide excellent service to Resident requests.
• Supervise building security and safety.
• Manage rental process and tenant inquiries.
• Conduct regular building inspections and maintenance.

Skills

Customer service

Attention to detail

Sales skills

Building maintenance

Job description

Overview

We are actively looking for a dynamic Assistant Resident Manager to join the team at 103 Avenue Road located in the heart of the Yorkville area in Toronto.

The expectation is that Assistant Resident Manager will provide excellent and responsive service to Resident requests, and provides a clean, well-maintained and secure buildings.

What’s in it for You?

What’s in it for You ?

Hollyburn Properties offers competitive wages and great benefits including

• Extended Benefits for Team Member & Family (Extended Medical, Dental, Vision) – 100% premiums paid by Hollyburn
• Employee & Family Assistance Program
• Matching Group RSP Program
• Educational Assistance

Key Duties & Responsibilities

• Enforces the provisions of the Residential Tenancy Act.
• Responds to tenant inquiries in keeping with the Company Mission to provide exceptional customer service.
• Supervises the building, including common areas, to ensure security and safety of all tenants, the employees and agents of Hollyburn. Oversees the Building Emergency Response Plan and conducts monthly tests of emergency generators and fire alarm systems.
• Manages the rental process for tenants including all required paper work for the rental of suites, parking and / or storage lockers. Facilitates credit and reference checks for prospective tenants.
• Creates move-in and move-out reports for each tenant using the Condition Inspection Report.
• Manages all building maintenance requirements to the highest standards. This includes cleaning all common areas, supervising contractors and logging work performed, and conducting minor repairs as necessary. Regularly conducts building inspections and makes recommendations for preventative maintenance. Notifies management concerning need for major repairs.
• Keeps proper books and accounts for the Building as per accounting requirements, attends to the collection and safe deposit of all rent monies and other amounts receivable from tenants.
• Prepares vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning.

Qualifications

• Minimum of 2 years of related experience in Housekeeping or Building Management is a definite asset
• Experience with painting & maintenance repairs is an asset
• Strong working knowledge of the Residential Tenancy Act
• Presentation and sales skills are necessary to market suites to prospective tenants.
• Attention to detail and accuracy, even as priorities change and urgencies intervene.
• Experience working safely with cleaning and other chemicals used in building operations.
• Ability to be flexible and self-motivated and to take initiative.
• Ability to work independently and in a team environment where mutual support is essential.
• Must be a Resident of Canada or possess the appropriate documentation to legally work in Canada. All documentation must be current.
• Must have good understanding of the English language. This includes both written and verbal communication.
• Ability to work a varied schedule including evenings and weekends.
• Be physically able to carry out all necessary duties. Must be physically able to Lift, push, pull, carry up to 25-50 lbs

If you meet the requirements and are interested, please submit your resume and salary expectations to [e-mail].

We thank all applicants who apply, but only those who are qualified may be contacted.