Assistant Resident Manager, Live-In

Skyline Group of Companies; Guelph; On-site; CAD 41,000 - 51,000; Full time

Benefits offered by this job

Provided apartment

Utilities included

Parking included

Health and dental benefits

Paid volunteer days

Training & growth opportunities

Job summary

Skyline Group of Companies in Guelph, Ontario, is seeking an Assistant Resident Manager to oversee daily operations of assigned apartment buildings, perform light maintenance, cleaning, and administrative tasks, and deliver excellent tenant service.

The role requires a high school diploma or at least three years of cleaning experience, basic computer skills, and the ability to lift 50 lbs and navigate stairs.

Qualifications

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, municipal by-laws, and provincial legislation is an asset.

Responsibilities

• Regularly clean and maintain building common areas including sweeping, mopping, dusting, and cleaning surfaces.
• Assist in unit cleaning after tenant move-outs to ensure rent-ready units.
• Perform outdoor seasonal cleaning and minor maintenance as needed.
• Assist with paperwork, rent collection, and tenancy communications.
• Monitor inquiries and support tenant satisfaction through courteous service.

Skills

Cleaning

Customer service

Administrative tasks

Microsoft Office

Education

High School diploma

3 years cleaning experience

Tools

Word

Excel

Email/Web

Job description

• Schedule: Rotating Schedule, Weekends + On-Call Availability required
• Location: Guelph, Ontario, Canada
• Job Type: Full-Time
• Compensation includes:
  • $46,000 annually, inclusive of rent for provided apartment
  • Utilities & Parking included
  • Employer paid Health and Dental benefits

Job Overview

The Assistant Resident Manager is responsible for daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing great customer service to tenants.

Key Responsibilities

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows and ensuring the unit is rent ready.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Qualifications

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and Applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [email protected]