Assistant Resident Manager, Live-In

Skyline Group of Companies; Guelph; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading property management firm is seeking an Assistant Resident Manager to oversee operations of apartment buildings in Guelph. Responsibilities include maintaining cleanliness, handling administrative duties, and ensuring tenant satisfaction. Ideal candidates have a high school diploma and relevant experience in cleaning and customer service. The role offers competitive pay and a supportive work environment, with opportunities for growth and ongoing training.

Benefits

Employer-paid benefits

Employee savings plan

Paid volunteer days

Ongoing training opportunities

Qualifications

• 3 years’ experience in cleaning required.
• Knowledge of municipal by-laws and applicable provincial legislation is an asset.
• Ability to lift 50lbs and perform physical tasks.

Responsibilities

• Maintain cleaning and upkeep of common areas and units.
• Assist with leasing paperwork and tenant communications.
• Perform light maintenance and seasonal outdoor tasks.

Skills

Cleaning

Customer Service

Organizational Skills

Computer Skills

Education

High School Diploma

Job description

Schedule : Rotating Schedule, Weekends + On-Call Availability required

Job Overview : The Assistant Resident Manager is responsible for the daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing excellent customer service to tenants.

Key Responsibilities :

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets, and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent-ready by cleaning floors, bathrooms, surfaces, and windows.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling, and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, send out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries, and ensuring tenant satisfaction through good customer service.

Qualifications :

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, email / web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.
• Ability to lift 50lbs, bend, push, and pull as well as go up and down stairs.

Who are we?

The Skyline Group of Companies is a fully integrated property and investment management organization, focused on real estate, powered by people, and growing for the future.

We prioritize attention to detail in everything we do, from investor consulting to fostering community at our properties.

Why us?

We offer a competitive pay structure, employer-paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities.

We pride ourselves as an inclusive and empathetic employer.

Our culture empowers staff at all levels to support and build vibrant communities.

Join Skyline in building Careers and Communities!

We are an equal opportunity employer committed to diversity and accessibility.

Accommodations are available upon request by contacting Skyline Human Resources at [email protected]

Apply online : skylinegroupofcompanies.ca / careers