Assistant Resident Manager (2-Person Team) Burnaby

Realstar Management Partnership; Burnaby; On-site; CAD 45,000 - 54,000; Full time

Job summary

A leading Canadian residential property management company is seeking an Assistant Resident Manager 2-Person Team for their Burnaby location. This role involves property upkeep, customer service, and provides a rent-free apartment. Strong communication skills and previous property management experience are advantageous.

Benefits

Rent-free apartment suite

Quarterly bonuses based on property performance

Annual bonuses based on personal performance

Extensive ongoing training programs

Inclusive and diverse work environment

Qualifications

• Previous property management experience preferred.
• Knowledge of safe handling of cleaning materials.
• Ability to lift up to 50lbs.

Responsibilities

• Cleaning common areas of the property.
• Assisting with leasing suites and providing exceptional service.
• Responding to on-call requests.

Skills

Customer Service

Cleaning

Minor Maintenance Repairs

Communication

Job description

Burnaby, BC, Canada

Job Description

Posted Friday, May 30, 2025 at 4:00 AM

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/

Realstar is currently seeking an Assistant Resident Manager 2-Person Team to join us at one of our properties in Burnaby. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts.

What we offer to employees

• Base compensation range is $45,000 - $54,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s
  
  

The Opportunity

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Assistant Resident Managers play an important role in the successful operation of a residential rental building under our management.

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.