Assistant QA Manager

Monaghan Mushrooms; Langford; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established organization seeks an Assistant Quality Assurance Manager in Langford, British Columbia. The selected candidate will play a pivotal role in upholding quality standards and ensuring compliance with both company and regulatory requirements. Key responsibilities include managing quality controls, conducting audits, and leading training initiatives. The ideal candidate holds a Higher National Diploma in Food Technology and possesses strong communication, organizational, and teamwork skills. This role offers a competitive salary and the chance to work within a values-driven company culture that promotes integrity and continuous improvement.

Qualifications

• Higher National Diploma or higher in a food technology-related field.
• Previous supervisory or management experience in quality assurance is advantageous.
• Good general educational background and willingness to learn.

Responsibilities

• Responsible for quality control compliance and implementing quality management plans.
• Conduct investigations on process failures and customer complaints.
• Training and managing Quality Control personnel within the Packhouse.

Skills

Report writing skills

Self-motivation

Teamwork

Organizational skills

Communication skills

Results-driven

Systems-oriented

Education

Higher National Diploma in Food Technology

Job description

Role Profile__________________________________________________________________________________

Job Title: Assistant Quality Assurance Manager

Department: Quality

Reports To: Quality Assurance Manager

Ref: Ref-172, V2– 07 July 2021

__________________________________________________________________________________

Role Overview

This is a key management role within the site with responsibility for driving the quality and hygiene ethos, whilst ensuring both company and regulatory compliance throughout the site.

Main Duties

• Responsible for implementing and maintaining site compliance with the Quality Management plan, company quality management systems, and internal/external audits.
• Ensuring that all quality controls related to raw materials, process flow, finished products, materials, packaging, hygiene, and environmental matters are strictly adhered to within the Packhouse.
• Conduct investigations of process failures and customer complaints to identify effective corrective/preventative actions and root causes.
• Promote and implement quality standards and drive continuous improvement and integrity within the quality function.
• Train and manage the Quality Control personnel within the Packhouse (where relevant).
• Implement and monitor hygiene practices throughout the site and hold routine meetings with hygiene staff to continually improve performance.
• Prepare for and lead customer visits, audits, and third-party audits within the Packhouse.
• Manage the weekly microbiological swabbing schedule and analyze trending data.
• Improve product quality at intake, storage, packing, and distribution through physical checks and corrective actions.
• Ensure Brand and Product Integrity.

Competencies to Perform the Role

This role requires the successful candidate to:

• Have good report writing skills.
• Be highly self-motivated and understand the importance of teamwork.
• Possess excellent organizational and prioritizing skills.
• Be a strong communicator in both written and verbal formats.
• Be results-driven and systems-oriented, including experience with automated stock management systems.
• Be able to stand by decisions after reviewing relevant factual data.

Experience and Qualifications

• Higher National Diploma or higher in a food technology-related field.
• Previous supervisory or management experience in quality assurance, particularly within the food industry, is advantageous but not essential.
• Good general educational background and willingness to learn.
• A “can do” attitude towards all tasks.

Other Significant Role Requirements

• Preparedness to work flexible hours.
• Willingness to train quickly and work under pressure.

Performing the role in line with the Monaghan Cultural Values:

1. We do the right thing: Use this philosophy to drive every aspect of our business, from product to process to people.
2. Forward Thinking: Think ahead and for the long term.
3. Down to Earth: Communicate discoveries straightforwardly.
4. Inspiring: Seek out new ways to excite and inspire each other.
5. Egalitarian: Believe everyone is equal and deserves an equal chance to speak, be heard, and impact.