Assistant Parts Manager (Br 6)

Maxim Truck and Trailer; Winnipeg; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading truck and trailer parts retailer seeks a Parts Supervisor to oversee staff and ensure efficient operations. The role includes supervising sales staff, maintaining profitable sales, and building customer relationships. Candidates should have strong leadership and customer service skills, along with experience in the heavy-duty parts sector.

Qualifications

• 3+ years experience with heavy-duty truck and trailer parts.
• Supervisory experience managing 5+ employees preferred.
• Proficient in MS Word, Excel, and effective communication.

Responsibilities

• Supervise staff managing sales and ensure efficient operations.
• Provide sales support and oversee daily store operations.
• Monitor handling of expenses and manage annual inventory.

Skills

Customer service skills

Leadership skills

Communication

Attention to detail

Mechanical aptitude

Tools

MS Word

Excel

Email

Job description

Position Summary

Oversee staff in the sale of trailer parts to ensure efficient operations. Produce profitable sales for the company while building long-term customer relationships.

Responsibilities

1. Supervise staff following Maximin’s leadership principles, including:

- Hiring the right staff and retaining them

- Moving those staff to high performance by ensuring they have the correct skills and knowledge, providing training, measuring performance, and providing feedback

Monitor and ensure proper handling of expenses such as freight, parts supplies, and warranty write-offs.

Provide sales support for sales staff (e.g., on specialized trailer parts), order parts from vendors, invoice, and ensure wrong parts are returned. Oversee daily operation of the parts store and organize payroll for staff.

Read and analyze daily parts reports (e.g., financials, daily repair shop). Charge out parts.

Answer internal and external customer inquiries. Sell parts to customers from the parts counter as relief for parts staff as required. Oversee annual inventory for the branch, including preparation and cleanup work.

Qualifications

• 3+ years’ experience with heavy-duty truck and trailer parts counter or parts sales.
• Supervisory experience preferred; experience managing 5+ employees is an asset.
• Demonstrated customer service skills.
• Ability to communicate effectively.
• Leadership skills – motivating, coaching, training.
• Proficient in MS Word / Excel, email, internet, keyboarding.
• Ability to work with interruptions in a fast-paced work environment.
• Numbers-oriented and attention to detail.
• Mechanical aptitude to understand parts.
• Ability to lift / carry 50 pounds without assistance.