Assistant Parts Manager

Pacific Honda; North Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

Pacific Honda, part of Canada's largest Automotive Group, is seeking an Assistant Parts Manager to enhance their team. This role involves managing customer relationships, overseeing parts sales, and ensuring departmental profitability. Ideal candidates will have automotive knowledge and experience with CDK software, along with strong leadership skills.

Qualifications

• Experience in automotive parts management is preferred.
• Strong communication and interpersonal skills.
• Ability to train and motivate staff.

Responsibilities

• Establish and maintain relationships with customers.
• Support and coach parts staff daily.
• Manage departmental expenses for profitability.

Skills

Customer Relationship Management

Knowledge of Automotive Systems

Proficient in CDK Software

Job description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today; the Dilawri Lifestyle is waiting for you!

Dilawri life is full of excitement, offering a glimpse into the road ahead.

Pacific Honda is looking to expand their team with the addition of an Assistant Parts Manager.

The responsibilities include:

1. Establishing and maintaining good relationships with customers to exceed their expectations.
2. Having knowledge of automotive systems.
3. Using CDK software proficiently.
4. Generating gross profit in the parts department through the sales of parts and accessories.
5. Providing day-to-day support and coaching for parts staff.
6. Assisting in managing departmental expenses to ensure a net profit each month.
7. Maintaining a consumer relations policy regarding wholesale customer follow-up, material return, complaint handling, etc.
8. Implementing programs to train, develop, and motivate department employees.
9. Handling core management, manufacturer returns, and damage claims, including storage, documentation, and material returns.
10. Maintaining an inventory storage system with bin locations, bin numbering, and tags.
11. Ensuring dealership equipment is in effective working condition and establishing maintenance schedules.
12. Advising management on equipment needs for the department.
13. Maintaining shipping and receiving policies with wholesaler routes, delivery timetables, check-ins, and inspections.