Assistant Outlet Manager

Fairmont Hotels & Resorts; Municipality of Jasper; On-site; CAD 52,000 - 57,000; Full time

Job summary

Join a renowned resort nestled in the stunning Canadian Rockies, where adventure meets luxury! As an Assistant Outlet Manager, you’ll harness your leadership skills to enhance guest experiences and drive team engagement. This role offers the unique opportunity to thrive in a breathtaking environment while ensuring top-notch service at our dining outlets. With a commitment to employee development and a supportive work culture, this position promises not just a job but a fulfilling career path in the hospitality industry. If you’re passionate about guest service and ready for your next adventure, we want to hear from you!

Benefits

Subsidized staff accommodation assistance

Complimentary meal per shift

Employee travel program with discounts

Access to Mountain Explorer Travel Program

Comprehensive wellness platform

Discounts at resort’s outlets

Colleague Lifestyle Program access

Opportunities for career development

Qualifications

• Minimum 1 year of leadership experience in Food and Beverage.
• Strong knowledge of beverages and wines is essential.

Responsibilities

• Lead the F&B Outlet team and ensure service standards are met.
• Handle guest concerns professionally and promptly.
• Recruit, train, and develop your team members.

Skills

Food and Beverage Leadership

Point of Sale System

Beverage and Wine Knowledge

Job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

At Fairmont Jasper Park Lodge, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as an Assistant Outlet Manager – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Salary Range: $52,000 - $57,000 per annum based on experience

Your Job Duties Include

• Help lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly and professionally
• Balance operational, administrative and Colleague needs
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
• Supervise and support of employees while ensuring service standards are maintained
• Help with recruit, train, manage, mentor, lead and develop your supervisors and colleagues
• Have full knowledge of all Outlet menus
• Other duties as assigned
  
  

Qualifications

Your experience and skills include:

• Minimum 1 year Food and Beverage leadership experience required
• Previous point of sale system experience required
• Strong beverage and wine knowledge required
• Previous experience in a fast paced, high end restaurant or lounge preferred
  
  

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
  
  

Additional Information

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

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