Assistant Optometrist

Le lunetier inc.; Châteauguay; On-site; CAD 35,000 - 55,000; Full time

Job summary

Une entreprise dynamique recherche un assistant optométriste pour rejoindre son équipe. Dans ce rôle, vous serez responsable de préparer les examens oculaires, d'accueillir les clients et de gérer les rendez-vous. Vous aurez l'occasion de travailler dans un environnement stimulant où vos compétences en service à la clientèle et votre capacité à travailler en équipe seront valorisées. Si vous êtes autonome, diplomate et avez une passion pour le service, cette opportunité est faite pour vous. Rejoignez une équipe qui se consacre à offrir des soins de qualité et à faire une différence dans la vie des clients.

Qualifications

• Compétences en service à la clientèle et en gestion du temps.
• Autonomie et capacité à travailler en équipe sont essentielles.

Responsibilities

• Accueillir les clients et assurer leur prise en charge.
• Préparer les tests oculaires et gérer les informations des clients.
• Effectuer des tâches administratives et maintenir la propreté du bureau.

Skills

Service à la clientèle

Autonomie

Travail en équipe

Diplomatie

Compétences interpersonnelles

Gestion du temps

Multitâche

Français écrit et verbal

Education

Diplôme d'études secondaires

Tools

Logiciel de gestion des contacts

Job description

Le Lunetier Châteauguay is looking for an assistant optometrist to join its dynamic team!

The position of assistant optometrist consists of preparing the optometrist's eye exam by carrying out additional tests with the client. He/she then ensures that the client is taken care of by the right professional.

Main Tasks

Welcoming the customer:

• Direct the customer according to the reason for their presence
• Announce the customer's arrival to the contact person
• Ensure that the customer is taken care of

Preparation for the day:

• Open the machines for additional tests to the eye exam
• Ensure that the testing room is ready for the reception of the client
• Enter the client's contact details into the software

Administration:

• Enter or update the client's contact information in the computer system
• Make appointments for optometrists and opticians
• Answer the phone, screen calls
• Take messages and forward them to the contact persons
• Provide basic information on the services offered by telephone or to people who come to the clinic
• Make appointments for deliveries of ready orders
• Ensure that customer calls are made, within the appropriate time frame, when their glasses are ready
• Make the various payments: examination, form, deposit or full payment of orders for glasses, contact lenses and various products
• Close the cash register at the end of the day: record the money in the cash register for deposit purposes, pay the optometrists if applicable and fill out the sheet provided for this purpose. The employer will use it for the weekly and monthly accounting of optometrists' fees.

Related tasks:

• Place all identical models of the same brand together
• Help in the weekly preparation of optometry files (as needed)
• Help with pre-tests for eye exams (as needed)
• Take charge of collecting frames to be donated to Groupe Lion and Optométristes sans frontières
• Refill missing frames on the displays
• Refill missing cases, wipes and bottles of cleaners at the reception
• Make a monthly inventory of old orders in the main cabinet
• Help opticians with the mail
• Ensure the supply of necessary stationery: eye exam files, business cards, etc.
• Ensure the supply of sanitary products: toilet paper, tissues, paper towels, hand soap, dish soap, etc.
• Ensure the supply of disinfection products
• Ensure the cleanliness of the office on a daily basis: vacuum, empty the trash, clean tables, shelves, glasses, bathrooms, kitchen, etc.

Skills Profile

Required knowledge:

• Proficiency in written and verbal French

Training and requirements:

• Secondary school diploma (an asset)
• Experience in customer service (an asset)
• Autonomy
• Ability to work in a team
• Diplomacy
• Interpersonal skills
• Multitasking skills and good time management