Assistant Operations Manager

Aramark; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading service provider is seeking an Assistant Operations Manager in Edmonton to oversee food services, housekeeping, and laundry support in a Senior Living environment. The ideal candidate will have over 2 years of experience in a healthcare setting, strong leadership abilities, and must be dedicated to improving the lives of residents. This role offers a dynamic work environment and requires flexibility to adapt to changing needs.

Qualifications

• 2+ years of experience in a healthcare or senior living environment.
• Advanced Food Safety certification is required.
• First Aid certification is an asset.

Responsibilities

• Oversee daily operations in food services and housekeeping.
• Lead and support staff through hiring and training.
• Ensure compliance with health & safety protocols.

Skills

Strong communication skills

Proven ability to lead teams

Proficiency in Microsoft Word and Excel

Education

College diploma in Management, Hospitality, or Dietetics

Tools

Microsoft Office

Job description

Job Description

Make a meaningful impact every day.

Aramark Canada is seeking a dedicated Assistant Operations Manager to help lead our team in delivering exceptional food services, housekeeping, and laundry support in a Supportive Living environment. This role is ideal for someone who thrives in a fast-paced setting, enjoys working independently, and is passionate about improving the lives of residents.

Job Responsibilities

• Oversee daily operations in food services, housekeeping, and resident laundry.
• Lead and support staff through hiring, training, coaching, scheduling, and performance management.
• Ensure compliance with audit standards, health & safety protocols, and company/client policies.
• Coordinate and delegate tasks for:
• Resident and client catered functions
• Quarterly Food Safe Audits
• Biannual Resident Satisfaction Surveys
• Monthly Housekeeping Audits
• Participate in Resident Association meetings, Family Information sessions, and contribute to Social Club and Business Planning initiatives.
• Prepare for and support PIR audits, Accreditation reviews, and Alberta Facility inspections.
• Investigate and resolve resident, family, and employee concerns with empathy and professionalism.
• Promote a culture of safety by investigating incidents and recommending preventative measures.
• Maintain accurate records and systems, including E4W input and regular staff meetings.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

What You Bring:

• 2+ years of experience in a healthcare or senior living environment.
• A college diploma in Management, Hospitality, or Dietetics preferred
• Strong communication skills – verbal and written.
• Proven ability to lead teams and work collaboratively with residents, clients, and staff.
• Comfortable with light lifting and frequent walking.
• Proficiency in Microsoft Word, Excel, and Office.
• Certifications:
• Advanced Food Safety (required)
• First Aid (an asset)

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

This role is based in a Senior Living facility, supporting residents with physical and mental challenges. Success in this role requires:

• A high level of patience, empathy, and a genuine desire to care for others.
• Flexibility to adapt to changing schedules and priorities.
• Availability to work weekends and during inclement weather – operations run 24/7, 365 days a year.
• Reliable transportation and contingency plans for commuting.

Education

Other

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.