Assistant Manager - Woodgrove Centre

Old Navy; Nanaimo; On-site; Full time

Job summary

Old Navy is seeking an Assistant Manager to drive sales growth and enhance customer experience. You will lead a high-performing team, ensuring operational excellence and community involvement. With a focus on metrics and coaching, you will foster a vibrant retail environment.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off

Company match for donations

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision, and life insurance

Virtual healthcare 24/7

Maternity/Parental Top-Up

Qualifications

• 1-3 years of retail management experience.
• Ability to work a flexible schedule.

Responsibilities

• Drive store sales and deliver results through customer-centric strategies.
• Recruit, hire, and develop Brand Associate and Expert teams.
• Implement action plans for efficiency and productivity.

Skills

Communication

Leadership

Customer Service

Retail Management

Education

High School Graduate

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You will support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own your assigned area of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand and understand the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holidays, evenings, overnights, and weekends.
• Able to utilize retail technology.
• Capable of maneuvering around the sales floor, stockroom, and office, and lifting up to 30 pounds.
• Willing to travel as required.

Benefits at Old Navy

• Merchandise discount: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet; 10% off markdowns at Gap, Banana Republic, and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Virtual healthcare 24/7.
• Maternity/Parental Top-Up.
• Additional benefits available for eligible employees.

Gap Inc. is an equal-opportunity employer committed to a workplace free from harassment and discrimination. We value diversity and inclusion and have been recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity in 2022.

Hourly Range: $23.00 - $31.70 CAD

Employee pay varies based on qualifications, experience, skill level, and work location. We meet minimum wage requirements or pay at the higher end of the range based on city, county, and state regulations.