Assistant Manager – Women’s Fashion

Laura Canada; Kelowna; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading women's fashion retailer is looking for a team leader in Kelowna to enhance customer service and boost sales. You will train the sales team, act as a stylist, and ensure the store's operational excellence. Ideal candidates are passionate about fashion, have strong customer service skills, and are eager to grow in retail. Benefits include an employee discount, group insurance, and a supportive management team.

Benefits

Employee discount in store

Dynamic and passionate team

Group insurance plan

Career development and advancement program

Good work/life balance

Qualifications

• Experience as a team leader or sales trainer.
• Desire to develop a career in retail.
• Strong selling and customer service skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service.
• Monitor sales targets frequently.
• Perform daily tasks such as changing prices and shipping orders.
• Open and close the store as required.

Skills

Passion for fashion

Customer service

Team leadership

Sales training

Job description

Overview

Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Job Overview

Join our team to achieve your full career potential. We are proactive, outside-the-box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine. Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

Responsibilities

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

People who thrive with us have

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits

• Employee discount in store
• Dynamic and passionate team
• Group insurance plan and various employee programs, including a telemedicine service
• Career development and advancement program
• Supportive management team and good work/life balance

Qualifications

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills