Assistant Manager - West Edmonton Mall

Old Navy; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer is seeking an Assistant Manager at West Edmonton Mall to drive sales and develop a high-performing team. The ideal candidate has retail management experience and a passion for delivering exceptional customer service. Responsibilities include recruiting staff, optimizing store operations, and ensuring compliance with company standards. This full-time position offers competitive benefits including employee discounts and paid time off.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off plans

Medical, dental, vision, and life insurance

Qualifications

• 1-3 years of retail management experience is preferred.
• Ability to effectively interact with customers and team members.
• Driven by metrics to deliver results.

Responsibilities

• Drive store sales through customer-centric strategies.
• Recruit and develop Brand Associate and Expert teams.
• Ensure compliance with standard operating procedures.

Skills

Retail management experience

Customer communication

Coaching and mentoring

Flexibility

Education

High school graduate or equivalent

Tools

Retail technology

Job description

Join to apply for the Assistant Manager - West Edmonton Mall role at Old Navy

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager - West Edmonton Mall role at Old Navy

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You will support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own assigned areas of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the retail landscape and competition.
• Promote community involvement.
• Leverage omni-channel tools to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and team members to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to lead and inspire others through coaching and mentoring.
• Flexible schedule availability, including holidays, evenings, overnights, and weekends.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Ability to travel as required.

Benefits at Old Navy

• 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet; 10% off markdowns.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Virtual healthcare 24/7.
• Maternity/Parental Top-Up.

Old Navy is an equal opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Seniority level: Mid-Senior level

Employment type: Full-time

Industry: Retail

Referrals increase your chances of interviewing at Old Navy by 2x.

Sign in to set job alerts for “Assistant Manager” roles.

Related roles include:

• Assistant Manager - Customer Experience Manager
• Vans: Assistant Store Manager - Southgate Centre
• Assistant Clinic Manager - Kingsway Occupational Health
• Retail Assistant Store Manager - West Edmonton Mall