Assistant Manager - Upper James & Rymal Road Branch

Scotiabank; Hamilton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking bank as an Assistant Manager where you will lead a dynamic team focused on delivering exceptional customer service. In this key leadership role, you will be instrumental in building strong customer relationships and enhancing team performance. With a commitment to inclusivity and employee recognition, this position offers a chance to make a lasting impact in the community. If you are passionate about driving a customer-focused culture and have a proven track record in banking, this is the perfect opportunity for you to thrive and grow.

Benefits

Comprehensive compensation plan

Inclusive culture

Recognition of employee contributions

Qualifications

• Experience in personal banking and demonstrated sales management.
• Ability to engage team and build strong client relationships.

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams.
• Coach team members to achieve individual and branch goals.

Skills

People Management

Customer Service

Sales Management

Financial Advice

Relationship Building

Mutual Fund License

CIFP Diploma in Financial Planning

Education

CIFP Diploma in Financial Planning

Bank recognized equivalent

Job description

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Title: Assistant Manager - Upper James & Rymal Road Branch

Requisition ID: 224969

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
• Coach your team to success, both on an individual basis as well as for the Branch/Bank
• Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Ontario : Hamilton || Canada : Ontario : Ancaster || Canada : Ontario : Binbrook || Canada : Ontario : Waterdown

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.