Assistant Manager, Trades Services - Temp

InsideHigherEd; Kingston; On-site; CAD 104,000 - 123,000; Full time

Job summary

A leading educational institution is seeking a Manager of Trade Services responsible for overseeing unionized trades workers and ensuring high-quality customer service. This role requires a university degree and at least three years of experience in a skilled trades management capacity, providing technical consultation and managing workflows effectively.

Qualifications

• Minimum 3 years' related experience managing skilled trades in a unionized environment.
• Sound knowledge of industrial and construction skilled trades.
• Knowledge of WHMIS regulations and the Occupational Health & Safety Act.

Responsibilities

• Responsible for the supervision and administration of unionized trades workers.
• Ensures customer service standards are met through scheduling and quality of work.
• Administers collective bargaining agreements and hires personnel.
• Develops productivity and efficiency measures.

Skills

Leadership

Communication

Organizational skills

Problem Solving

Customer Service

Education

University degree in a related field

Certificate of Qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Date Posted : 06 / 11 / 2025

Faculty / Division : Asst VP - Operations & Services

Department : F.&S. Bldgs & Grounds -04

Campus : St. George (Downtown Toronto)

Description :

The Trades team at the University of Toronto offers a broad range of expert services across seven specialized trade shops. Our licensed professionals have an in-depth knowledge of the campus and are dedicated to delivering high-quality craftsmanship at competitive prices.

We place a strong emphasis on preserving the campus’s historic materials, ensuring that each project is approached with care and respect for the building’s legacy. Ethics and safety are at the core of everything we do. We receive rigorous, specialized training to effectively manage workplace hazards, including asbestos and working at heights

Position Summary :

Under the general direction of the Manager of Trade Services is responsible for the supervision, administration and co-ordination of unionized trades workers in the maintenance and renovation of University buildings, grounds, and equipment. Ensures customer service standards are met in the areas of scheduling and quality of work, through regular liaison with customers and inspection of work. Administers and enforces collective bargaining agreements and provides technical consultation services to own staff, other divisions within Facilities and Services, and other University departments. Hires unionized personnel to ensure adequate staffing is available to meet customer service requirements. Responsible for quality assurance, and analyzing work methods and processes on a continuous basis. Develops and implements productivity and efficiency measures and creates a competitive customer service environment.

Qualification Required :

EDUCATION :

A University degree in a related field or equivalent combination of education and experience.

Sound knowledge of industrial and construction skilled trades.

Knowledge of WHMIS regulations and the Occupational Health & Safety Act.

Certificate of Qualification is an asset.

EXPERIENCE :

Minimum 3 years' related experience managing skilled trades in a unionized environment.

SKILLS :

Proficient with standard office computer applications (e.g. Word, Excel).

OTHER :

Excellent organizational skills, including planning of work schedules

Strong oral and written communication skills

Good leadership and supervisory skills

Demonstrated ability to provide a high level of customer service under pressure of multiple demands

Ability to exercise good judgment and initiative; excellent interpersonal, analytical and problem solving skills.

Extended hours may be required. Emergency call-ins on occasion.

Please Note : This is for a 12-month temporary contract.

Closing Date : 07 / 02 / 2025,11 : 59PM ET

Employee Group : Salaried

Appointment Type : Budget - Term

Schedule : Full-Time

Pay Scale Group & Hiring Zone : PM 4 Hiring Zone : $104,818 - $122,290 Broadband Salary Range : $104,818 - $174,698

Job Category : Facilities / Ancilliary Services

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Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [emailprotected] .

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