Assistant Manager - Tim Hortons

CNSC; Ottawa; On-site; CAD 39,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Manager to lead a dynamic team in a bustling quick-service restaurant environment. In this pivotal role, you will inspire your team to deliver outstanding guest service and maintain high operational standards. Your leadership will be key in fostering a positive atmosphere, ensuring cleanliness, and enhancing food quality. With a competitive salary and a robust benefits package, this position offers excellent career growth opportunities. If you're passionate about customer satisfaction and team success, this is the perfect chance to make a significant impact.

Benefits

Paid Vacation

Bonus Program

Career Growth Opportunities

Qualifications

• Strong leadership skills and operational experience are essential.
• Passion for guest service and team management is crucial.

Responsibilities

• Motivate and coach team members for exceptional guest experiences.
• Manage daily operations and ensure cleanliness and food quality.

Skills

Leadership Skills

Customer Service

Communication Skills

Interpersonal Skills

Coaching and Mentoring

Conflict Resolution

Education

High School Diploma

Food Service Management Experience

Job description

Join Tim Hortons as an Assistant Manager in Ottawa, ON. In this leadership role, you will motivate team members, ensure outstanding guest service, and support daily restaurant operations. Your passion for guest satisfaction, quality service, and team management will be essential for success in this fast-paced quick-service restaurant environment.

About the Role: Assistant Manager

As an Assistant Manager, your responsibilities will include:

• Motivating and coaching team members to provide exceptional guest experiences.
• Ensuring restaurant cleanliness and food quality meet company standards.
• Managing daily operations alongside the Restaurant Manager and Owner.
• Building strong relationships with guests and employees.
• Handling customer concerns with professionalism and efficiency.
• Assisting with scheduling, inventory, and cost control.

If you have strong leadership skills, operational experience, and a passion for customer service, this role is a great fit for you!

Benefits and Salary

Tim Hortons offers a competitive salary and benefits package, including:

• Annual salary starting at $38,500
• Bonus program based on performance
• Paid vacation and time off
• Career growth opportunities within the company

Job Type: Full-Time, Permanent

Salary: Starting from $38,500 per year

Requirements / Skills

Basic Qualifications:

• Passion for guest service and team leadership
• Excellent communication and interpersonal skills
• Ability to coach and mentor team members
• Willingness to work flexible hours, including weekends

Preferred Qualifications:

• Previous experience in food service management
• Knowledge of restaurant operations and inventory control
• Experience handling guest complaints and conflict resolution

How to Apply

Are you ready to lead a dynamic team and grow with Tim Hortons? Click below to submit your application today!