Assistant Manager - Tim Hortons

CNSC; Ottawa; On-site; CAD 38,000 - 45,000; Full time

Job summary

Join a leading quick-service restaurant as an Assistant Manager in Ottawa, ON. In this full-time role, you will lead a dynamic team, ensure exceptional guest experiences, and manage daily operations. Tim Hortons offers a competitive salary starting at $38,500 and numerous benefits, including a bonus program and opportunities for career growth.

Benefits

Bonus program based on performance

Paid vacation and time off

Career growth opportunities within the company

Qualifications

• Passion for guest service and team leadership.
• Excellent communication and interpersonal skills.
• Ability to coach and mentor team members.

Responsibilities

• Motivating team members and ensuring outstanding guest service.
• Managing daily operations alongside the Restaurant Manager.
• Handling customer concerns with professionalism.

Skills

Leadership

Customer Service

Communication

Team Coaching

Job description

Join Tim Hortons as an Assistant Manager in Ottawa, ON . In this leadership role, you will motivate team members, ensure outstanding guest service, and support daily restaurant operations . Your passion for guest satisfaction, quality service, and team management will be essential for success in this fast-paced quick-service restaurant environment .

About the Role : Assistant Manager

As an Assistant Manager , your responsibilities will include :

• Motivating and coaching team members to provide exceptional guest experiences .
• Ensuring restaurant cleanliness and food quality meet company standards.
• Managing daily operations alongside the Restaurant Manager and Owner .
• Building strong relationships with guests and employees.
• Handling customer concerns with professionalism and efficiency.
• Assisting with scheduling, inventory, and cost control .

If you have strong leadership skills, operational experience, and a passion for customer service , this role is a great fit for you!

Benefits and Salary

Tim Hortons offers a competitive salary and benefits package , including :

• Annual salary starting at $38,500
• Bonus program based on performance
• Paid vacation and time off
• Career growth opportunities within the company

Job Type : Full-Time, Permanent

Salary : Starting from $38,500 per year

Requirements / Skills

Basic Qualifications :

• Passion for guest service and team leadership
• Excellent communication and interpersonal skills
• Ability to coach and mentor team members
• Willingness to work flexible hours , including weekends

Preferred Qualifications :

• Previous experience in food service management
• Knowledge of restaurant operations and inventory control
• Experience handling guest complaints and conflict resolution

How to Apply

Are you ready to lead a dynamic team and grow with Tim Hortons ? Click below to submit your application today!