Assistant Manager - Terra Losa Centre

Scotiabank; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading Canadian bank as an Assistant Manager, where you will lead Retail Sales and Customer Service teams. Focus on fostering a customer-centric culture, enhancing client relationships, and coaching your team for success. This role offers a comprehensive compensation package and the opportunity to make a positive impact in the community.

Benefits

Comprehensive compensation package

Inclusive culture

Qualifications

• Experience managing people and engaging teams.
• Experience in personal banking.

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams.
• Enhance customer relationships through financial advice.

Skills

Sales Management

Relationship Building

Customer Service

Education

CIFP Diploma in Financial Planning

Job description

Join a purpose-driven, winning team committed to results within an inclusive and high-performing culture.

About the role

As the Assistant Manager, you will lead and oversee the success of the Retail Sales and Customer Service teams at a Canadian Bank branch. Your focus will be on executing business strategies, initiatives, and individual goals to support the team's overall objectives.

Is this role right for you? In this role, you will:

1. Lead and foster a customer-focused culture to strengthen client relationships.
2. Enhance existing and new customer relationships through financial advice and excellent customer service.
3. Coach your team for success at both individual and branch levels.
4. Engage actively with staff, customers, and partners.

Do you have the skills to succeed? We’d love to work with you if you have:

1. Experience managing people and engaging teams.
2. Experience in personal banking.
3. Sales management experience and ability to promote Scotiabank.
4. Strong relationship-building skills focused on client experience and growth.
5. A license to sell mutual funds.
6. Completion of the CIFP Diploma in Financial Planning or equivalent recognized by the Bank.
7. Educational qualification to act as an Alternate Branch Compliance Officer.

What’s in it for you?

1. A key leadership role with a comprehensive compensation package.
2. Opportunity to impact branch staff and customers positively.
3. An inclusive culture that values and recognizes contributions.

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future." We help our customers, families, and communities succeed through a broad range of services including personal and commercial banking, wealth management, private banking, and more.

We value the unique skills each individual brings and are committed to creating an inclusive, accessible environment. If you need accommodations during the recruitment process, please inform our Recruitment team. Candidates must apply online. We appreciate all interest; only shortlisted candidates will be contacted.