Assistant Manager - Sunrise S / C - ON

Old Navy; Kitchener; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail company seeks an Assistant Manager to drive sales and enhance customer experience. You will lead a team, implement strategies, and ensure operational excellence in a fast-paced environment. Join us to make a difference in retail!

Benefits

50% merchandise discount

Competitive Paid Time Off

Employee stock purchase plan

Medical, dental, vision, and life insurance

Virtual health care 24/7

Qualifications

• 1-3 years of retail management experience.
• Ability to utilize retail technology.

Responsibilities

• Support strategies to drive store sales.
• Recruit, hire, and develop teams.
• Ensure compliance with standards.

Skills

Communication

Leadership

Customer Service

Education

High School Graduate

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team delivering a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Ability to travel as required.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic, and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Virtual health care 24/7.
• Maternity/Parental Top Up.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, making all employment decisions without regard to any protected status. Recognized by Forbes in 2022 as one of the World's Best Employers and Best Employers for Diversity, we continue to foster a diverse and inclusive environment of belonging.