Assistant Manager St. Catharines, ON

StorageVault Canada Inc.; St. Catharines; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Health benefits after 90 days

Bonus potential

Job summary

StorageVault Canada Inc. is seeking an Assistant Manager to deliver exceptional client experiences and oversee daily operations. This role includes coordinating front desk activities, guiding customers to storage solutions, and handling reservations and payments.

Training is provided through a 6-week paid program, with clear advancement paths and opportunities to grow into senior roles. Day shifts, paid vacation, and benefits after 90 days support a stable start.

Qualifications

• Strong communication skills in English (written and spoken).
• Customer service or sales experience is an asset.
• Comfortable using Microsoft Office.
• Positive attitude with strong people skills.
• Reliable transportation and a valid driver’s license are considered an asset.
• Flexibility to travel between nearby locations as needed.

Responsibilities

• Helping clients find storage solutions that fit their needs.
• Managing front desk operations, customer inquiries and property tours.
• Confirming reservations and completing rental agreements.
• Processing payments and maintaining accurate records.
• Keeping the property clean, organized, and client ready.
• Conducting daily inspections of storage units and property.

Skills

Communication

Customer service

Positive attitude

People skills

Travel flexibility

Driver's license (asset)

Tools

Microsoft Office

Job description

Assistant Manager — Launch Your Career Beyond Retail

Full-Time | Day Shifts Only | Paid Training | Career Growth Opportunities

Ready to step out of a standard retail job and into a career with real advancement potential?
We’re looking for motivated, hospitality driven individuals who want more than just a paycheck. If you enjoy helping clients, staying organized, and working in a positive, growth driven culture, this could be the opportunity you’ve been waiting for.

No management experience? No problem. We provide a 6-week paid training program designed to set you up for long-term success and leadership growth.

• Starting pay: $18.50/hour
• Bonus potential: $2,000–$5,000 annually
• Day shifts – enjoy statutory holidays with your family.
• Paid vacation
• Health and insurance benefits after 90 days
• Ongoing coaching, training, and monthly development seminars
• Clear pathways for advancement — 95% of our senior leadership roles were promoted from within

Why Join Us?

Self-storage is a growing industry that combines elements of hospitality, property management, sales, and operations.

We believe great careers are built through support, mentorship, and opportunity. Our culture is centered around continuous growth, teamwork, and helping motivated individual’s build rewarding long-term careers not just jobs.

If you're ready to:

• Gain valuable business and customer hospitality experience
• Build leadership skills
• Join a Canadian owned company with over 300+ stores with advancement opportunities
• Work in a professional environment with supportive leadership

We’d love to meet you!

What You’ll Do

As an Assistant Manager, you’ll play a key role in delivering excellent client experiences and keeping operations running smoothly. Responsibilities include:

• Helping clients find storage solutions that fit their needs
• Managing front desk operations customer, inquiries and property tours
• Confirming reservations and completing rental agreements
• Processing payments and maintaining accurate records
• Keeping the property clean, organized, and client ready
• Conducting daily inspections of storage units and property

Floater position between Beamsville and St Catharines. Vehicle is required.

122 Cushman Road St. Catharine's 3 days/week and 4637 Bartlett, Beamsville 2 days/week.

Plus availably for "emergency" coverage within the region.

What We’re Looking For

• Strong communication skills in English (written and spoken)
• Customer service or sales experience is an asset
• Comfortable using Microsoft Office
• Positive attitude with strong people skills
• Reliable transportation and a valid driver’s license are considered an asset
• Flexibility to travel between nearby locations as needed

Schedule

• Day shifts only
• Monday to Saturday availability required
• Weekend availability as needed

• Please note that applicants must be legally entitled to work in Canada.
• We thank all applicants for their interest; however, only those selected to proceed in the interview process will be contacted.