Assistant Manager, Snow School - Winter - Full-Time

Alterra; The Blue Mountains; On-site; CAD 30,000 - 42,000; Part time

Benefits offered by this job

Complimentary attractions access

Discounted meals at resort restaurants

Retail discounts at Blue Mountain

Wellness resources including therapy

Employee events

Job summary

Blue Mountain Resort, part of Alterra Mountain Company, seeks a Seasonal Assistant Manager to lead the Snow School vision and optimize on-hill programming and training content. You will work with department leaders to ensure staff training and SOPs meet safety and service standards while supporting budgeting and payroll processes.

The role requires CSIA/CASI Level II–IV, 3–5 years ski/snowboard instructing, and 3+ years of people management in recreation.

Qualifications

• 3-5 years ski and/or snowboard instructing experience.
• CSIA/CASI Level II/III/IV certification.
• Post-secondary education in Commerce/Business or equivalent work experience.
• Minimum of 3 years people management experience, preferably in Recreation/Blue Mountain.

Responsibilities

• Develop and document a comprehensive training plan for Snow School, including MOL-mandated training.
• Set clear staff expectations, coach performance and implement new policies with compliance.
• Monitor delivery of products and ensure quality meets department and company standards.
• Assist Administrator Supervisor with payroll accuracy and scheduling; support POS development.
• Control labour costs by optimizing schedules within budget and business levels; participate in financial monitoring.
• Coordinate accident/incident procedures and proper documentation.
• Build strong working relationships with Blue Mountain departments (Guest Services, Rentals, Group Services, Grooming, Lift Ops, F&B).

Skills

Ski/snowboard instruction experience

People management

Staff training

Education

Commerce/Business degree or equivalent

CSIA/CASI Level II/III/IV

Job description

Seasonal

WHAT’S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

• Save on meals across resort restaurants and cafés, including Starbucks.

• Receive exclusive discounts at all Blue Mountain-owned retail stores.

• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE:

$26.12

FULL OR PART-TIME HOURS:

• Full Time: Average 4-5 shifts/week

WHAT WILL I BE DOING?

The Assistant Manager is responsible for cultivating the Snow School vision ‘to be the most welcoming, friendly, and fun mountain community, inspiring a lifelong love of winter adventure’. This includes optimizing on-hill programming, training content and financial performance of the Ski & Snowboard School. They will work in cooperation with departmental leaders to ensure that the training content and standard operating procedures are both manageable for staff and are in accordance with the safety and service standard goals of these departments. The Assistant Manager will assist the Manager in capturing, analyzing and interpreting business data for the purposes of budgeting and business planning. In conjunction with the Administration Supervisor, they will also be responsible for the efficient and accurate execution of the scheduling and payroll systems.

• Prepare, execute and document a comprehensive training plan for the department. This includes all mandatory training as per the Ministry of Labour (MOL).
• Set clear expectations for staff, motivate, coach, & recognize great performance. Implementing new policies and procedures and ensuring compliance.
• Monitor delivery of products and ensure quality meets the standards set by the department and the company.
• Assist Administrator Supervisor to provide daily support of all Snow School employees; ensure the accuracy and timeliness of Payroll, support point of sale development and product management and monitoring schedules.
• Control labour costs including monitoring and making recommendations on schedules according to budget and business levels; Assist with daily financial monitoring, reporting and action response.
• Coordination of accident/incident procedures along with documentation.
• Develop & maintain strong, positive working relationships with all Blue Mountain departments; specifically, Guest Services & Rentals, Group Services, Grooming & Snowmaking, Lift Operations, and Food & Beverage.

WHAT DO WE NEED FROM YOU?

• 3-5 years of previous ski and/or snowboard instructing experience.
• Experienced CSIA/CASI Level II, III or IV.
• Completed post-secondary education in Commerce/Business or equivalent work experience.
• Minimum of 3 years people management experience required. Preference given to leadership experience within the Recreation industry/Blue Mountain.

*This role is being posted to fill a vacant position.

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.