Assistant Manager Service Operations - Afternoon Shift

Surrey Schools (School District #36 Surrey); Surrey; On-site; CAD 90,000 - 113,000; Full time

Job summary

Surrey Schools is seeking an Assistant Manager responsible for the general management of custodial activities and building maintenance. This role entails supervising staff, ensuring compliance with safety and maintenance protocols, and collaborating with the Manager of Service Operations to enhance operational efficiency. Join a dedicated team committed to nurturing equitable and safe learning environments.

Benefits

Comprehensive Benefits Package

Extended Medical, Vision, and Dental

Life Insurance, Short-Term and Long-Term Disability

Employee Family Assistance Program

Municipal Pension

13 Paid Holidays, plus Sick & Vacation Time

Qualifications

• A minimum of 2 years of field experience required.
• Comprehensive knowledge of industrial cleaning supplies, tools, and protective equipment is an asset.

Responsibilities

• Provide daily direction and supervision to custodial staff across multiple sites.
• Coordinate scheduling of custodial staff for effective service delivery.
• Oversee compliance with safety and cleanliness standards.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

Certificate or diploma in Business Administration

Building Service Worker (BSW) Certificate

Tools

Word

Excel

Outlook

Job description

The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q̓íc̓əy̓ - Katzie, the q̓ʷa:n̓ƛ̓ən̓- Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.

Surrey Schools is the largest BC school district and the second-largest employer in Surrey. Surrey Schools provides quality education to over 82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

Our Commitment

Providing quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families.

Diversity, Equity, And Inclusion & Values

Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and belonging and recognizes the importance of diversity of identity and thought. We are an equal opportunity employer and welcome applicants from all backgrounds. We are committed to removing barriers and creating a workplace where everyone, regardless of their background, feels empowered to contribute their best.

Join us in our mission to provide the best start for children, preparing them to be the leaders of tomorrow. If you are passionate about education, diversity, and making a positive impact, we invite you to explore opportunities with Surrey Schools.

Job Summary

Reporting to the Manager of Service Operations, the Assistant Manager is responsible for the overall general management, scheduling, and supervision of all custodial activities and building maintenance. This includes planning, providing managerial support for maintenance workers, and overseeing activities at other district offices.

The role also includes oversight of building security and emergency response and liaising with weekend user groups and/or contractors.

Responsibilities

• Provide daily direction, and supervision to the caretakers across multiple school sites within a designated zone.
• Coordinate and manage scheduling of custodial staff to ensure effective coverage and service delivery.
• Oversee custodial services, ensuring compliance with safety standards, cleanliness, and maintenance protocols.
• Provide planning and managerial support to maintenance workers and district offices, ensuring timely completion of work orders and projects.
• Supervise building security and support emergency response efforts as needed.
• Liaise with weekend user groups and contractors to coordinate facility access, use, and service delivery.
• Respond to after-hours emergency callouts on weekdays and weekends, as required.
• Ensure appropriate use of industrial cleaning supplies, tools, and protective equipment across all custodial teams.
• Promote a positive, inclusive, and progressive work environment for custodial staff.
• Collaborate with the Manager of Service Operations to implement operational improvements and support district-wide custodial goals.
  
  

Qualifications

Education & Experience

• A certificate or diploma in Business Administration, Operations Management, or a related field, with two years of field experience. An equivalent combination of education and experience will be considered.
• Building Service Worker (BSW) Certificate.
• Comprehensive knowledge of industrial cleaning supplies, tools, and protective equipment is an asset.
  
  

Knowledge, Skills, Abilities

• Proficiency in related computer applications, including Word, Excel, and Outlook; knowledge of CAD is desirable or the aptitude to learn.
• Strong interpersonal, verbal and written communication skills with the ability to communicate and build trust with a variety of partners.
• Commitment to inclusion and belonging and building a caring and respectful workplace.
• Acts with accountability, responsibility and transparency in the use of public funds
• Ability to exercise tact and discretion and maintain a calm, courteous approach to sensitive interpersonal situations.
• Ability to work under pressure in a high volume work environment and manage competing priorities and demands.
  
  

What We're Offering

• Comprehensive Benefits Package
• Extended Medical, Vision and Dental
• Life Insurance, Short-Term and Long-Term Disability
• Employee Family Assistance Program
• Municipal Pension
• 13 Paid Holidays, plus Sick & Vacation Time
• Supportive workplace with a positive and productive work environment. Feel a sense of security and safety to act, speak, and reflect who you are
  
  

The salary range for this position is $90,291 to $112,864 per year with comprehensive benefits package and Municipal Pension.

Placement in the salary range is determined by an assessment of qualifications and ability to meet the key requirements of the job, and consideration of internal equity comparisons. The midpoint of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position.

Qualified applicants can apply by clicking the "apply" button to the right of the posting. The closing date for this position is June 16, 2025 at 4:00pm.

Surrey Schools recognizes the importance of accessibility and supporting the diverse needs of our community. If there is any accommodation you may require for your interview, whether related to accessibility or otherwise, please do not hesitate to advise and we will make every effort to meet your needs.

Note: Successful applicants will be required to consent to a Criminal Records Search prior to employment. Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.