Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; New Brunswick; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail chain specializing in fine jewelry is seeking an Assistant Manager to oversee daily operations and train team members towards sales success. This role includes generating sales, managing customer interactions, and assisting in recruiting new associates in a dynamic retail environment.

Qualifications

• 1 to 3 years of sales experience in a commission environment.
• Ability to supervise and train team members.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Generate sales to exceed personal sales goals.
• Develop selling skills in team members to achieve store goals.
• Provide outstanding customer service.

Skills

Sales knowledge

Teamwork

Customer service

Communication

Education

High School

Bachelor's degree in business, marketing, retail management or equivalent

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays