Assistant Manager (Retail)

Esso Gas Station; Valemount; On-site; Full time

Job summary

A leading gas station in Valemount is seeking a full-time Store Manager to oversee operations, manage staff, and ensure customer satisfaction. The ideal candidate will bring sales leadership and experience in retail management to drive growth and maintain quality service.

Qualifications

• 1-2 years experience in retail management or similar role.
• Ability to supervise 3-4 staff members.
• Strong analytical skills to interpret sales data.

Responsibilities

• Manage staff and assign shifts to ensure coverage.
• Ensure store meets financial targets and growth.
• Oversee inventory organization and procurement.

Skills

Sales Leadership

Staff Management

Customer Service

Budget Management

Conflict Resolution

Education

Secondary (high) school graduation certificate

Job description

Address: 1503 5th Avenue, Valemount, BC Canada V0E 2Z0

Number of Position: 1

Position Duration: Permanent, Full-Time
Hours: 35-40 hrs/wk
Salary: $35.00/hr
Overtime: $52.50/hr (As per BC Standards – for over 8 hrs/day; 40 hrs/wk)

Observed Holidays: As outlined on labour.gov.bc.ca – 10 holidays/yr

Benefits: N/A

Language of work: English

Education: Secondary (high) school graduation certificate

Experience: 1 years to less than 2 years

Ability to Supervise: 3-4 people, Staff in various areas of responsibility

Job Duties:

• Demonstrate outstanding sales and leadership capabilities by bringing passion, enthusiasm and energy into the work environment on a daily basis (lead by example)
• Manage staff by assigning shifts and duties in order to ensure that all shifts are properly staffed and that all standards and best practices are being efficiently executed
• Demonstrate product knowledge to the customers and use that knowledge when dealing with merchandise procurement
• Responsible for ensuring that the store achieves and maintains financial targets and growth
• Analyze and interpret data to identify sales trends and make adjustments that will benefit the company overall by determining what products are selling and examining what products customers are looking to determine feasibility of procurement and ongoing profitability
• Oversee the organization and storage of inventory and consumables
• Handle the planning, presenting, executing, monitoring and balancing of the budget
• Review expenditure requests against budgetary constraints and handle accordingly
• Recruit, interview, hire, train, motivate and evaluate all staff to ensure proper staffing and efficient store operations
• Conduct random interviews with staff and customers to gain feedback and expose potential problems before they become problems (be pro-active)
• Perform conflict resolution actions as appropriate to the given issue (either staff or customer)
• Generate reports in order to provide regular feedback to the manager regarding quality, operational, technical and/or process issues and recommend corrective actions
• Assist managers in organizing, planning, implementing and coordinating operations and corporate strategies