assistant manager - retail

Sellphone Lab; Olds; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retailer in Olds is seeking an Assistant Manager to oversee operations and implement marketing strategies. The ideal candidate will have 1-2 years of experience and demonstrate strong customer focus and teamwork abilities. Responsibilities include conducting market research, resolving customer issues, and supervising staff. This role offers opportunities for professional growth in a supportive environment.

Qualifications

• 1 year to less than 2 years of experience in a relevant role.

Responsibilities

• Study market research and trends to determine consumer demand.
• Develop and implement marketing strategies.
• Resolve issues including customer requests and complaints.

Skills

Goal-oriented

Client focus

Team player

Job description

• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

Personal suitability

• Goal-oriented
• Client focus
• Team player

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

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