assistant manager - retail

BSW LIQUOR AVIATION LTD.; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

BSW LIQUOR AVIATION LTD. in Calgary is seeking an Assistant Manager to oversee daily operations and staff management in their liquor and wine retail store. The ideal candidate should possess strong leadership and customer service skills, along with a relevant diploma, to enhance the customer experience and drive sales. Responsibilities include planning, budgeting, and market analysis, providing ample support for newcomers in a welcoming work environment.

Qualifications

• Proficient in leadership and managing a team of 5-10.
• Able to analyze market research and consumer demand.
• Responsibilities include budgeting and resolving customer issues.

Responsibilities

• Plan and organize daily retail operations.
• Manage staff assignments and conduct performance reviews.
• Develop and implement effective marketing strategies.

Skills

Leadership

Market Research

Budget Management

Customer Service

Education

College or CEGEP diploma (1-2 years)

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Liquor and wine store
• Retail business

Tasks

• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews

Supervision

• 5-10 people

Experience

• Will train

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

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Applying to assistant manager - retail @ BSW LIQUOR AVIATION LTD.

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