assistant manager - retail

Steve Madden; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the fashion industry seeks an Assistant Manager for their retail store in Burnaby. The role includes ensuring outstanding customer service, managing daily operations, and supporting recruitment and training efforts. Strong retail management experience is required for this full-time position which offers various benefits and a salary starting at $24 per hour.

Benefits

Dental care

Extended health

Life insurance

RRSP match

Store discount

Vision care

Qualifications

• Preferred education: Secondary School.
• Required experience: 1 year in Retail Management.
• Strong product knowledge and sales skills are essential.

Responsibilities

• Ensure outstanding customer service in a friendly environment.
• Monitor store operations and manage in absence of the Store Manager.
• Assist in recruiting, training, and evaluating store personnel.

Skills

Customer Service

Sales Skills

Inventory Management

Education

Secondary School

Job description

Title: Assistant Manager - Retail

Job details

• Major Responsibilities:
• Ensure outstanding customer service by providing a friendly environment, greeting and acknowledging every customer, maintaining high standards, and demonstrating product knowledge.
• Monitor store operations to meet standards for merchandise presentation, customer service, safety, cleanliness, shrinkage, and costs.
• Manage store in the absence of the Store Manager.
• Assist in recruiting, training, scheduling, and evaluating store personnel.
• Maintain awareness of product knowledge, promotions, and advertisements.
• Demonstrate sales skills to maintain productivity levels.
• Assist with merchandising, store cleaning, inventory management, and stock replenishment.
• Monitor deliveries and ensure effective inventory control.
• Adhere to company policies on signing, pricing, and loss prevention.
• Process sales transactions accurately and maintain cash accountability.
• Implement security measures to protect assets.
• Assist with special projects as needed.

Job Type: Full-time, Permanent

Salary: From $24.00 per hour

Location: Burnaby, BC

Workplace: On-site

Expected start date: July 10, 2025

Vacancies: 1

Additional information

• Benefits include dental care, extended health, life insurance, RRSP match, store discount, and vision care.
• Education: Secondary School (preferred)
• Experience: Retail Management - 1 year (required)

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