assistant manager, restaurant

Yellowknife Restaurant Limited Partnership o/a Boston Pizza; Yellowknife; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage daily operations in a vibrant restaurant setting. This role involves overseeing a team, ensuring high standards of customer service, and implementing operational procedures. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and multitasking abilities. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success. If you are passionate about the food service industry and enjoy working in a collaborative atmosphere, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in a fast-paced restaurant environment.
• Smart Serve certification required for compliance with liquor regulations.

Responsibilities

• Plan, organize, and evaluate daily operations of the restaurant.
• Ensure compliance with health and safety regulations.
• Address customer complaints and provide excellent service.

Skills

Customer Service

Team Leadership

Problem Solving

Time Management

Flexibility

Interpersonal Skills

Education

Smart Serve Certification

Tools

MS Excel

MS Outlook

MS Word

Point of Sale System

Spreadsheet Software

Job description

Experience

• 2 years to less than 3 years

Budgetary Responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Lead/instruct individuals
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 16-20 people
• More than 20 people

Certificates, Licences, Memberships, and Courses

• Smart Serve

Computer and Technology Knowledge

• MS Excel
• MS Outlook
• MS Word
• Point of Sale System
• Spreadsheet

Security and Safety

• Bondable

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Support for Newcomers and Refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)