assistant manager, restaurant

Tim Hortons Store 9291; Northeastern Manitoulin and the Islands; On-site; CAD 38,000 - 50,000; Full time

Job summary

A leading company in the fast-food industry is seeking an Assistant Manager for its restaurant. The role involves overseeing daily operations, training staff, and ensuring excellent customer service. Candidates should have 2-3 years of experience, a secondary school diploma, and strong interpersonal skills to handle various tasks and lead a team efficiently.

Qualifications

• 2 to 3 years of experience preferred.
• Ability to train and supervise staff effectively.
• Strong customer service focus.

Responsibilities

• Evaluate daily operations for improvement.
• Train and supervise staff effectively.
• Ensure health and safety regulations are followed.

Skills

Client focus

Interpersonal skills

Organizational skills

Multitasking

Flexibility

Reliability

Teamwork

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

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Tim Hortons Store 9291 in Little Current, ON

Tim Hortons Store 9291 in Little Current, ON

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