assistant manager, restaurant

TIM HORTONS; Kelowna; On-site; CAD 45,000 - 60,000; Full time

Job summary

A popular coffee shop chain in Kelowna is seeking a supervisor. Responsibilities include evaluating daily operations, managing staff performance, and ensuring customer satisfaction. Candidates should have a secondary school graduation certificate and 2-3 years of supervisory experience. Strong customer service skills are essential. The role offers temporary employment, with working hours of 30 to 40 hours per week.

Benefits

Dental plan

Health care plan

Qualifications

• Minimum 2 years of experience in a supervisory role.
• Strong communication skills in English.
• Ability to handle customer complaints effectively.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Set staff work schedules and organize inventory.
• Ensure compliance with health and safety regulations.
• Negotiate with suppliers and clients.

Skills

Staff performance monitoring

Inventory management

Customer service

Staff scheduling

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor staff performance
• Set staff work schedules
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Experience

• 2 years to less than 3 years

Health benefits

• Dental plan
• Health care plan

Durée de l\'emploi : Temporaire

Langue de travail : Anglais

Heures de travail : 30 to 40 hours per week