Assistant Manager - Product Management

Whistler Blackcomb; Whistler; On-site; CAD 53,000 - 73,000; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends/fn

Free ski lessons for employees

40% lodging discounts

Wellness benefits

Professional development

Job summary

Whistler Blackcomb is seeking an Assistant Manager - Product Management for the Snow School in Whistler, BC. This role supports day-to-day operations, instructor training, and guest experience while reporting to the Snow School Manager.

Requirements include CSIA/PSIC/CASI certification, 3–5 years of ski/snowboard instruction with supervisory experience, and the ability to work nights and weekends. The role offers a full-time, winter seasonal schedule with competitive wages and benefits.

Qualifications

• Current PSIC/CASI/CSIA or equivalent certification required; Level 3 preferred.
• 3-5 years ski/snowboard instructor experience and 1 year supervisory experience.
• Ability to work nights, holidays, and weekends; strong organizational skills.
• Fluency in English is required.

Responsibilities

• Assist the Snow School Manager with daily operations and guest experience.
• Provide instructor training and curriculum development support.
• Handle scheduling, hiring, payroll, and reporting for instructors.
• Monitor and provide feedback on instructor performance and behavior.

Education

PSIC/CASI/CSIA or equivalent certification

Job description

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first‑time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Rockies

• Vail
• Beaver Creek
• Breckenridge
• Park City
• Keystone
• Crested Butte
• Grand Teton Lodge Company
• Vail Resorts Headquarters

West

• Heavenly
• Northstar
• Kirkwood
• Stevens Pass

Northeast

• Stowe
• Okemo
• Mount Snow
• Hunter
• Attitash
• Wildcat
• Mount Sunapee
• Crotched

Mid-Atlantic

• Liberty
• Roundtop
• Whitetail
• Jack Frost Big Boulder

Midwest

• Wilmot
• Afton Alps
• Mt Brighton
• Alpine Valley
• Boston Mills & Brandywine
• Mad River Mountain
• Hidden Valley
• Snow Creek
• Paoli Peaks

Canada

• Whistler Blackcomb

Australia

• Perisher
• Falls Creek
• Hotham

Assistant Manager - Product Management

Date: Aug 14, 2026

Location: Whistler, BC, Canada

Company: Whistler Blackcomb

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first‑time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time Roles Are Eligible For The Above, Plus

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

The Whistler Blackcomb Snow School Assistant Manager – Product Management. is a member of the Whistler Blackcomb Snow School leadership team and reports to the Snow School Manager. This position is responsible for supporting the Snow School Assistant Managers with day-to-day operations, instructor training and development and guest experience.

Job Specifications

• Starting Wage: $52,979.00 - $73,075.00
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• To assist the Snow School Manager with running the daily operation that will ensure our guests and experience of a lifetime
• To meet all Snow School objectives as defined by Manager Team
• Provide training in the areas of daily instruction at Ski and Ride School including curriculum development, scheduling, and assigning classes providing support with instruction as needed
• To ensure administrative duties including hiring, scheduling, training, payroll, managing equipment inventory and reporting on guest feedback are completed by direct reports.
• To track and confirm that instructor performance and behavior is monitored and documented to provide meaningful feedback and direction, including recognition, correction action, or escalation if necessary
• Train Assistant Managers in acquiring knowledge of and adhering to all applicable laws, regulations, and company policies
• To Comply with all safety related programs including policy training and incident reporting are being followed and tracked by direct reports
• Facilitate coordination with other management, departments, and third-party organizations as needed
• Create leadership forums providing feedback and input on school operations, training, and continuous improvement opportunities
• Other duties as assigned by the Snow School Manager

Job Requirements

• Current PSIC/CASI/CSIA or equivalent certification required; CSIA, PSIC, CASI, CADS Level 3 or equivalent preferred
• 3-5 years (minimum) ski/snowboard instructor experience and 1 year of supervisory experience required
• Ability to work a flexible schedule including nights, holidays, and weekends
• Strong organizational skills
• Collaborates well with team members
• Must be able to communicate fluently in English

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515971

Reference Date: 07/16/2026

Job Code Function: Ski & Ride School