Assistant Manager - Operations

Kent Building Supplies; Mount Pearl; On-site; CAD 50,000 - 70,000; Full time

Job summary

Kent Building Supplies is looking for an Assistant Manager - Operations to lead its back-end business operations in Mount Pearl. This role involves oversight of the lumber yard and warehouse, ensuring compliance with safety regulations, and managing team performance to meet financial objectives. The ideal candidate will have a minimum of 3 years of retail management experience, strong customer service skills, and the ability to communicate effectively in a dynamic environment.

Qualifications

• Minimum 3 years of retail management experience.
• Experience in a safety-conscious environment is an asset.
• Ability to manage high pressure situations.

Responsibilities

• Oversee lumber yard and drive-thru warehouse operations.
• Monitor sales performance and implement strategies.
• Lead change initiatives and promote safety.

Skills

Customer service

Attention to detail

Communication skills

Critical thinking

Organizational skills

Tools

Microsoft Office Suite

Job description

Job Description

The Assistant Manager - Operations is a crucial member of our KENT leadership team. This role is responsible for overseeing the operations of our back end business including our lumber yard and drive-thru warehouse, and the shipping and receiving areas. They also focus on meeting financial objectives for their department, managing their team's performance, and promoting a positive and inclusive working environment through employee engagement and store events.

Responsibilities

• Monitor sales performance of the back end business and implement strategies using financial tools and business acumen
• Assist in managing inventory levels by working with the Store Manager and Office Manager
• Oversee the management of the lumber yard and drive-thru warehouse, and shipping/receiving departments, ensuring compliance of safety regulations
• Identify and implement process improvement to enhance operational efficiency within the back end business
• Lead and manage change initiatives within the store ensuring smooth transitions and employee buy-in through effective communication and training.
• Promote safety in the store by actively participating in Health and Safety events and collaborating with the safety team to ensure all store activities comply with safety regulations.
• Build and nurture interpersonal relationships amongst store associates.
  
  

Qualifications

• Minimum 3 years of retail management experience
• Knowledge of operations management, inventory and receiving is an asset
• Knowledge of building supplies is an asset.
• Experience working in a safety conscious environment and adhering to safety protocols is an asset.
• Knowledgeable in diverse HR regulations is an asset
• Ability to navigate and manage high pressure situations by seeing the bigger picture and implications of their decisions.
• Ability to manage a high velocity workplace through critical thinking skills and business acumen.
• Ability to proactively look forward in order to drive business results and minimize risks through continuous improvement.
• Effective communication skills with the ability to adjust based on your audience
• Attention to detail and strong organizational skills
• Exceptional customer service skills
• Knowledge of Microsoft Office Suite
  
  

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing