Assistant Manager, Market Development

Desjardins; Alma; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins is seeking a Market Development Assistant Manager to guide a department, craft business strategies, and drive performance. You will build long-term relationships with members and clients while overseeing a team focused on selling financial products and services.

You will lead talent development, coach staff, and ensure adherence to Desjardins’s cooperative values, with a hybrid work setup in Canada. A bachelor’s degree and AMF license are required, with six years of related experience.

Qualifications

• Bachelor’s degree in a related field and a Mutual fund representative certificate with AMF.
• Six years of relevant experience or combination of qualifications and experience may be considered.
• French knowledge is required and decision-making, talent development and results drive are valued.

Responsibilities

• Support supervisor by helping to develop business strategies aligned with Desjardins’s priorities.
• Ensure quality services and relationships, and manage the member/client experience.
• Implement and monitor the action plan to achieve target results.
• Lead, coach and motivate the team; promote talent acquisition, team synergy and change management.
• Develop a competitive, profitable service offer with partnerships across components.
• Improve processes for efficiency and profitability.
• Promote the Desjardins brand and strengthen community roots.
• Uphold Desjardins’s cooperative values.

Skills

Action oriented

Customer focus

Decision quality

Develops talent

Drive results

Engagement

Nimble learning

Work processes

French language knowledge

Education

Bachelor’s degree in a related field

Mutual fund representative certificate – Autorité des marchés financiers

Job description

As a market development assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long-term business relationships with members and clients in your line of business. You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure sector performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage employees and your department’s performance. You manage a team dedicated to members and clients. You oversee employees’ skills development and ensure high-quality service. The ability to develop talent is therefore essential. You serve as coach for your team members and provide advisory services and specific recommendations that take the needs of members and clients into account. The complex work associated with your unit requires extensive knowledge of the organization and your line of business. More specifically, you will be required to:

• Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges
• Ensure the quality of services and business relationships, and manage the member/client experience
• Implement and monitor the action plan to achieve target results
• Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values. Lead, coach and motivate the team to develop skills, boost engagement and empower employees
• Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience
• Ensure the efficiency and continuous improvement of processes, and boost profitability
• Promote the Desjardins brand and strengthen the organization’s roots in the community
• Uphold Desjardins’s cooperative values

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Mutual fund representative certificate – Autorité des marchés financiers
• Knowledge of French is required
  Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Work processes

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management (FG)