Assistant Manager - Lift Operations

RED Mountain Resort; Rossland; On-site; CAD 50,000 - 70,000; Full time

Job summary

A ski resort in Canada is seeking an Assistant Manager for Lift Operations for the 2025/26 Winter Season. The role requires overseeing daily operations, providing leadership to staff, and ensuring adherence to safety policies. Ideal candidates have lift operations experience and strong administrative skills, with the ability to ski or snowboard for staff support. This position combines administrative duties with on-mountain responsibilities, offering a dynamic work environment.

Qualifications

• Minimum 2 seasons of experience as a Lift Operator.
• Previous leadership or administrative experience strongly preferred.
• Intermediate skiing or snowboarding ability required.

Responsibilities

• Oversee daily lift operations and departmental goals.
• Provide leadership to Station Leads and Lift Operators.
• Track employee hours for payroll submissions.
• Respond to incidents and guest concerns in the field.

Skills

Leadership and mentorship experience

Strong organizational skills

Strong communication skills

Proficiency with basic office software

Calm under pressure

Education

High school diploma

Lift 150 certification

Tools

Google Sheets

Scheduling platforms

Job description

Join RED Mountain Resort’s Lift Operations team as an Assistant Manager for the 2025/26 Winter Season. This leadership position supports the daily oversight of Station Leads and Lift Operators, ensuring smooth operations across all lift stations. The role involves a mix of administrative duties—such as scheduling, payroll support, and documentation—and on-mountain responsibilities, including staff support and operational response. Candidates must have lift operations experience and be confident skiers or snowboarders capable of traveling between lift stations.

Major Responsibilities

• Support the Lift Operations Manager in overseeing daily lift operations and departmental goals.
• Provide leadership, guidance, and coaching to Station Leads and Lift Operators.
• Review and collect daily logs, incident reports, staffing notes, and maintenance records from all stations.
• Assist with staff scheduling and ensure effective coverage across all lifts.
• Track employee hours and support the preparation of payroll submissions.
• Coordinate lift operations data for internal reporting and seasonal analysis.
• Respond to incidents, guest concerns, or staffing issues in the field as needed.
• Help implement and uphold all safety policies and CSA Z98 compliance.
• Travel between lift stations on skis or snowboard to monitor operations and support staff.
• Support training initiatives and ensure new and returning operators follow procedures.
• Participate in emergency response or evacuation procedures when necessary.
• Perform Lift Operator or Station Lead duties as needed during peak times or staffing shortages.
  
  

Key Knowledge, Skills And Abilities

• Strong organizational and administrative skills.
• Working knowledge of CSA Z98 and RED Mountain’s operational procedures.
• Demonstrated leadership and mentorship experience.
• High level of accuracy in documentation and reporting.
• Proficiency with basic office software (e.g. Google Sheets, Docs, scheduling platforms).
• Strong verbal and written communication skills.
• Calm and solution-focused under pressure.
• Professional, team-oriented attitude with a commitment to guest service.
  
  

EDUCATION

• High school diploma required.
• Lift 150 certification is an asset but not required (willingness to obtain preferred).
  
  

Experience

• Minimum 2 seasons of experience as a Lift Operator.
• Previous leadership or administrative experience is strongly preferred.
  
  

Physical And Other Requirements

• Intermediate skiing or snowboarding ability required to travel between lift stations.
• Able to lift 50 lbs. and perform repetitive physical tasks.
• Able to stand for extended periods and work outdoors in variable winter conditions.